Divers

🏖️ Juliette Peron of Sofitel Cotonou Marina Hotel & Spa and Sindé Chekete of Bénin Tourisme announce a partnership to promote Beninese tourism and offer unique experiences. Since 2016, over one billion euros invested in Benin's tourism infrastructure. Initiatives include exclusive tourist packages, co-branding campaigns, cultural events, and media engagements to enhance visibility and celebrate Beninese culture.

🚨 L'Ordre des traducteurs, terminologues et interprètes agréés du Québec (OTTIAQ) warns of the risks of Artificial Intelligence (AI) in translation. Highlighting potential errors and cultural biases, OTTIAQ notes that misuse can result in legal, financial, or reputational damage. A case is cited where a pharmacy's automated translation mistakenly wished a customer death. OTTIAQ cautions about data confidentiality and security with free translation tools that may not guarantee text privacy and can repurpose data, violating Canadian and Quebec laws.

🏢 Groupe Odalys, a major player in managed real estate in Europe and a subsidiary of Groupe Duval, rebrands as MAGORA to reflect its profound transformation and multi-product diversification over 25 years. MAGORA aims to create innovative living spaces for travel, study, cohabitation, and more. The rebranding coincides with the Group's ambition of revealing the potential of managed real estate and marks a significant turn in its history, according to CEO Laurent Dusollier.

📦 Responding to customer reviews, positive or negative, is crucial for maintaining a good reputation and customer loyalty for Shopify store owners. This article offers over 47 concrete examples of how to respond to reviews, emphasizing the importance of a personalized approach. Customer reviews significantly influence potential buyers' trust and are key to continuous improvement of products and services. Automated review requests and Shopify plugins aid in collecting feedback. The article also suggests anticipating common questions and providing a dedicated support team to manage customer inquiries. Strategies such as offering incentives and simplifying the feedback process are recommended to encourage more customer reviews. Responding to reviews is not just polite but also enhances client trust, improves customer experience, and turns criticism into opportunities.

📌 The Pullman Toulouse Centre Ramblas, while undergoing facade renovations, has removed its signage to make way for the "FirstName" brand by Alboran Hotels & Hospitality, the owner since 2022. A "FirstName" hotel is already operational in Bordeaux.

📎 In an article dated October 15, 2024, by StyQR, attic spaces as potential areas for home improvement are discussed. The publication emphasizes how attics, often overlooked, offer numerous possibilities for creating additional living spaces under the roof. The article, available in multiple languages including French, English, Portuguese, and Spanish, encourages homeowners to consider converting these underutilized areas. The article's metadata indicates a posting time of 07:23:24 UTC and an image size of 2560 by 1707 pixels in JPEG format. The content is shared on platforms such as Facebook and is connected to the author Marine and admin @julien-styqr-admin.

🏨 Al Khoory Hotels launched the Hayakum Al Khoory Rewards loyalty program to offer loyal customers enhanced benefits and rewards. The free program includes discounts, priority check-in/out, reservations, reduced rates for local heritage tours, a dedicated concierge, and flexible cancellation policies. Initiated as the company sees client growth and an annual increase in RevPAR since its inception in 2008, the program reflects the company's Emirati heritage and commitment to customer service excellence and appreciation.

🎥 From November 6-11, 2024, the Communauté d’Agglomération de Lens-Liévin, in partnership with Lens Tourisme and the Centre d’histoire du Mémorial 14-18 Notre-Dame-de-Lorette, will host the inaugural "Images de guerre, guerre des images" festival in Artois hills. Aiming to critically assess conflict portrayal in media, the event will feature screenings, exhibitions, and expert discussions. The festival highlights the significant yet often unseen roles of women in wartime.

🍋 La Brasserie du Comté, established in 2012 in Saint-Martin-Vésubie and known as the oldest active craft brewery in the Alpes-Maritimes, has launched a new line of artisanal, sparkling, lemon-flavored limonade. This 100% organic beverage, free from artificial coloring, boasts the signature of Mercantour mountain water and is part of the Côte d’Azur France Collection, featuring four cans with illustrations by Eric Garence. The launch continues the brand's local artisanal homage to the Côte d’Azur.

🔔 GEA Assurances is located at 14, rue Clapeyron, 75008 Paris, France. Contact via phone at +33 (0)1 42 85 85 75. For modifications to company details, a complete directory subscription is suggested. Reproduction of page content must credit "TendanceHotellerie" with a source link to https://suiv.me/22995 or a QR Code at https://suiv.me/22995.qr, following the usage guidelines.