Posts by author

10minhotel.com

1814 posts
10minhotel.com est le premier site web français dédié aux professionnels de l'hôtellerie, offrant une centralisation d'informations, de nouvelles, de tutoriels et de meilleures pratiques dans le secteur. La plateforme, intuitive et conviviale, donne accès à des conseils pour améliorer différents aspects de la gestion hôtelière. En complément, le site propose le podcast "10 min pour un hôtelier", proposant des analyses, des interviews d'experts et des conseils pratiques. Le but de 10minhotel.com est d'aider les hôteliers à rester informés et compétitifs sur un marché en constante évolution.
Lire l'Article
  • 5 min

Loi Airbnb adoptée : coup dur pour les hébergeurs touristiques indépendants

🏡 Assemblée nationale française adopts legislation on November 7 to regulate furnished tourist accommodations. Key measures include registration requirement, reduced tax deductions from 50% to 30% for non-classified rentals with a €15,000 ceiling, and from 71% to 50% with a €77,000 ceiling for classified rentals and guesthouses. Residence rentals capped at 90 days, down from 120. Energy performance diagnostics ranked D by 2034 for non-primary residences. The number of furnished tourist accommodations surged from 300,000 to 1.2 million over eight years. Guest & Strategy, founded in 2010, confirms regulation necessity. Only 21,500 guesthouses exist in early 2023. The reform may increase tax burdens, potentially leading to closures, impacting state revenue.
Lire l'Article
Partager
Lire l'Article
  • 4 min

Explained: What is data mining and its role in our solution

📊 Data mining, a transformative method for industries, is integral to HiJiffy's AI, Aplysia. The data analysis process involves identifying a business question, collecting data, preparing it, analyzing for insights, and presenting findings. In hospitality, this can improve operations, satisfaction, and revenue. Key metrics include CSAT, Automation Rate, and CTR. HiJiffy utilizes data from user and agent interactions and offers reports for internal performance, client activity, and team evaluations. The iterative process demands continuous monitoring, with Customer Success Alerts for proactive improvements, and feedback insights to enhance guest experiences.
Lire l'Article
Partager
Lire l'Article
  • 5 min

Comment choisir les bons réseaux sociaux pour votre hôtel : Instagram, Facebook ou TikTok ?

📱 Hootsuite reveals 79% of consumers say Instagram influences their purchasing decisions, while Facebook remains the most used social media platform with approximately 2.91 billion active users monthly in 2023, according to Statista. TikTok is gaining traction with 41% of users aged 16-24, as per GlobalWebIndex. Hotels are advised to utilize Instagram for visual appeal, Facebook for its reach and advertising tools, and consider TikTok for a young, dynamic audience, but be mindful of the high content demand and uncertain ROI.
Lire l'Article
Partager
Lire l'Article
  • 4 min

Nouveau Thaïs PMS : les raisons derrière la refonte

💻 Thaïs PMS, a hotel property management system (PMS), underwent a complete redesign to avoid technological debt, boost its evolvability, improve user experience for hoteliers, and make the PMS more intuitive and less central to daily tasks. The development took 8 months and embraced technologies of 2024, offering regular updates every 2 weeks, with a focus on easing daily routines for various hotel roles. The team has a 10-year track record of accumulating features and now aims to make the software more fluid and supportive for hotel staff.
Lire l'Article
Partager
Lire l'Article
  • 1 min

L’Hôtelier, la Folie et la Technologie

🏨 In a coastal town, hotelier Édouard modernized his establishment with automated check-in, smart rooms, and robot servers, spurring client influx but creating an impersonal atmosphere. A storm caused a tech failure, leading to a realization: the balance between innovation and human warmth is essential. He rehired staff, reducing reliance on technology, ultimately harmonizing modernity with human touch. The moral: Technology should enhance, not replace, human warmth.
Lire l'Article
Partager