Top News

📊 OTB ("On-The-Books") measures revenue from future room bookings, crucial for Revenue Management strategies. It is always updated with new reservations or cancellations. OTB helps track occupancy rates, booking pace, and correlation between rates and occupancy. Utilizing OTB strategically can identify underperforming dates and pricing issues. PMS (Property Management Systems) like Zak from WuBook provide real-time KPIs including OTB data, occupancy, RevPAR, and more, offering comparisons over days, months, or years, and detailed reports exportable as CSV files. Zak also offers additional insights like Booking Window and specific revenue by OTA channel.

💻 42% of U.S. companies have moved at least 50% of their cloud data on-premises, challenging the dominance of major cloud providers such as Amazon Web Services (31% market share), Microsoft Azure (25%), and Google Cloud (11%). Medialog offers a hybrid solution for the hospitality industry, combining on-site data control with cloud flexibility to meet specific needs. This trend reflects concerns over long-term costs and security in cloud services.

📢 D-EDGE Hospitality Solutions, a leading provider of CRS and GDS connectivity, reveals through its study that GDS is more profitable for hotels, offering higher average daily rates (ADR), longer stays, and lower cancellation rates compared to OTAs. With data from hundreds of hotels and interviews across Europe and Asia-Pacific, D-EDGE finds GDS net commission rates averaging between 18-20%, significantly less than OTA commissions reaching up to 28%. This insight comes amidst a strong post-pandemic recovery in business travel.

🌱 FairMoove acquired We Go GreenR and FiG in 2023, adding eco-responsible accommodations and sustainable dining to its responsible tourism portfolio in France and internationally. These startups join a group covering tourism sectors, including housing, restaurants, and travel agencies, aimed at transitioning towards sustainable practices. We Go GreenR aids over 2800 professionals in ecological transitions, while FiG offers carbon calculators for restaurants. The new team of 38 will be led by Hubert Vendeville, with We Go GreenR's co-founder as Deputy Director.

🏨 Evok Collection and Zaka Investissements sold the Sinner Paris hotel, opened in 2019, to Experimental Group, which was founded in 2007 and now includes 11 other locations. Experimental Group, known for its cocktail culture, has businesses like "Experimental Cocktail Club" in five cities and a restaurant-club in London. Evok will focus on expanding its Nolinski and Brach brands, aiming for 15 locations in 5 years, with imminent openings in Madrid, Rome, and St-Tropez.

💚 The wellness market is thriving, expected to grow 8.6% annually worldwide until 2027 according to the Global Wellness Institute (GWI), based on research from November. Spas and wellness areas in hotels lead to increased customer loyalty and longer stays, a trend that is increasingly evident in the hospitality industry. Discover more in "Industrie Hôtelière" magazine's October issue (no. 764) on enhancing hotel attractiveness through wellness services.

🏠 Albert's Hôtel, strategically located between the Marais district and the Picasso Museum, was acquired by New Hotel, led by Georges Antoun, with assistance from Guillaume Jalliffier and Transaxio Hotel in partnership with Synantis. Nicolas Saltiel of HN6 Active presided over the share deal acquisition. Georges Antoun's daughters, Caroline and Camille, continue to shape the artistic direction and client experience. This marks the group’s seventh acquisition in Paris, finalizing at the start of September.

📝 In 2024, 92% of French consumers consult online customer reviews before making a purchase, up from 75% in 2021. Google is the primary search engine used by 80% of consumers to read reviews via Google or Google Maps. The article guides businesses on managing Google reviews in 2024, emphasizing the importance of monitoring their online reputation. It details methods to view Google reviews through Google My Business, direct search on computers, and Google Maps on mobile devices. Furthermore, it explains how users can find their own published reviews and highlights the significance of filtering reviews by recency. Guest Suite assists over 10,000 businesses in managing Google reviews and local visibility through their collection and distribution tools, as well as local marketing tools to enhance local SEO.