Innovation

✈ SITA launches Connect Fly in September 2025 globally to enhance passenger management by reducing check-in and boarding times. Utilizing Versa's SD-WAN/SASE platform, it aims to boost system resilience and speed up remote station launches from months to weeks. SITA, a leader in air transport technology, serves approximately 2,500 clients across 1,000 airports and 19,600 devices. Martin Smillie highlights improved network consistency and reduced failure risks for smoother passenger experiences.

💰 e-axess, a member of the Septeo group, launched RevenuePilot, a comprehensive Revenue Management suite for the hospitality industry. Born from the merger of SpotPilot, e-axess, RevControlData, and Skipper, it combines AI and human expertise to enhance pricing strategies and operational performance. With over 1,500 clients in France, Spain, and Portugal, RevenuePilot aims to empower hospitality venue owners with affordable, rapid-deployment tools for increased profitability.

💻 Christian Kjær Laustsen and Anders Scheuer launched Yaay to accelerate travel planning by bridging content creators and travelers. Targeting Gen Z and Millennials, Yaay uses AI to convert social media inspirations into travel itineraries. Over 1,000 creators are involved, earning commissions through bookings. Yaay, still in initial stages, is refining its user experience via a controlled rollout to a waitlist. With 80% of young travelers starting on social media, Yaay aims to enhance journey personalizations.

🏨 En 2025, 62%-64% du trafic des sites hôteliers provient des smartphones, et 75% des visiteurs recherchent des informations. Près de 40% ont déjà consulté leur hôtel sur une OTA avant d'y arriver. Pour convertir, un site doit être une boutique en ligne avec des CTA visibles. CRM et campagnes Google Ads sont essentiels pour fidéliser. Objectif : atteindre 30%-50% de réservations directes. Optimisez mobile, vérifiez CTA, et lancez des campagnes de protection de marque.

📱 Guest Suite launches a mobile app enabling real-time customer review management. Available as a practical tool for professionals like retailers, hoteliers, and real estate agents, it offers centralized review access, instant response capabilities, and automated review sharing to maximize visibility. Designed for ease of use, it allows users to manage feedback swiftly in two clicks, enhancing e-reputation management on-the-go while maintaining client relations effectively.

📺 Doyield, le 25 octobre 2023, a lancé un podcast vidéo centré sur le marketing hôtelier, avec Chedi Chaari et Tony Loeb, cofondateurs respectifs de Doyield et du média "10 minutes pour un hôtelier". Ce podcast discute des tendances de fin 2025, mettant en avant des stratégies de marketing digital comme l'importance des sites web "mobile first", du CRM et des réseaux sociaux, face à un environnement concurrentiel. Il vise à guider les hôteliers avec des conseils et des retours d'expérience concrets.

💻 Dans l'hôtellerie, la tendance évolue de l'innovation vers l'optimisation. La saturation des solutions technologiques pousse à privilégier les outils pertinents et bien utilisés. La culture de l’optimisation émerge, cherchant l’efficacité plutôt que la quantité d’outils. L'accent est mis sur l'expertise, avec un rôle accru pour les architectes technologiques. La clé réside dans des choix intelligents et mesurés, favorisant une amélioration continue et une évaluation prudente des solutions.

🗺️ Experience unveiled its new Guest App, integrated with its CRM, to revolutionize hospitality by providing a seamless experience before, during, and after hotel stays. The app aims to differentiate hotels, enhance guest loyalty, and boost ancillary revenue. Key features include a customizable concierge service, CRM-linked chat, video integration, a weather widget, and an enriched digital city guide. The app is designed to create a personalized and continuous connection with guests, enhancing hotel image and communication.

🚀 Alef Aeronautics, August 2025, Silicon Valley: testing flying car Model Zero Ultralight at Half Moon Bay and Hollister airports using AI for obstacle detection. Alaska Airlines, 2026: ultra-fast free Wi-Fi with T-Mobile on all flights by 2027. SkyDrive and Whitesky, Indonesia: up to 30 flying taxis by 2028. SAS, June 30, 2025: integrates hoppaGo for rail bookings. Waymo, New York: first to test autonomous cars publically, mandatory safety driver.

🛳 Skylord Travel launches Skylord Cruise and Holidays, aiming to transform the cruise market using AI and proprietary technology. Who? Skylord Travel, Andrew Todd, Martin Tanner, Manish Suchde. When? Announced in 2025. Where? Initially in the UK, expanding to Ireland and the US. What? Personalized cruise packages combining flights and cruises. How? AI-driven real-time pricing system and strategic airline partnerships. Objective? Become a key player in the cruise segment, enhancing partner profitability and customer experience.