Innovation

💻 Mews, in November 2025, published the report "Agentic AI for Hotels" outlining its vision to transform hospitality operations using agentic AI. Mews aims to move from assistant tools to autonomous systems in key areas like revenue and operations. Recent acquisitions include DataChat for orchestration and Flexkeeping for daily planning. The report highlights challenges like semantic errors but envisions a learning network for hotel chains. Mews strives for AI-driven seamless hotel operations.

📈 En 2025, Paris accueille un espace polyvalent dans un ancien parking restructuré, abritant 58 chambres, 3 suites, 2 restaurants, un rooftop, un club de sport avec une piscine semi-olympique, un auditorium, des bureaux végétalisés et une galerie d'art. L'architecture est de Philippe Chiambaretta, et le design intérieur de Roman & Williams. Mews gère les opérations via un PMS cloud. Marie Challier de Mews souligne l'importance des expériences hyper-personnalisées et de l'IA.

Le déploiement mondial du SD-WAN de SITA par les compagnies aériennes établit une nouvelle référence en matière de connectivité et de performances dans le secteur de l’aviation. GENÈVE – 13…

💸 PriceLabs introduces "Dynamic Minimum Stays," an automated tool optimizing short-term rental stays by adjusting minimum stay requirements based on real-time demand and occupancy data. This 2025 innovation, led by Product Marketing Director Thibault Masson, targets revenue gaps by making formerly static rules dynamic. It adapts to market conditions without overriding strict owner rules, such as fixed minimum nights. The aim is to capture the "ideal reservation" in changing market scenarios to boost income.

🛫 Fliggy, Alibaba's travel platform, is pioneering the use of AI in the travel industry in China. In April, they launched "AskMe," an AI-based travel assistant with collaborative agents providing personalized travel planning. By September, new features included itinerary maps, heat maps for popular locations, and AI audio guides. Fliggy aims to transition from online travel agencies to "omnipotent travel agents," enhancing global customer experiences with cutting-edge AI technology.

💻 Près de huit chaînes hôtelières sur dix utilisent déjà l'IA, et près de neuf sur dix prévoient d'accroître son usage d'ici deux ans. Cependant, peu d'hôtels ont une stratégie IA bien définie. La confiance dans la fixation des prix par l'IA dépasse à peine 60%. L'intégration complexe et la fragmentation des données sont des obstacles majeurs. Les hôtels doivent identifier le type d'IA et son impact pour parvenir à une transformation stratégique.

🏨 Amenitiz has raised $45 million to drive the digital transformation of independent hotels, with over 15,000 users and €3 billion in bookings processed in 18 months. New investors include Kfund, Thayer Ventures, and Columbia Lake Partners, among others. This funding will enhance AI product development, launch new revenue solutions, and support international expansion. The investment combines equity and financing, led by Kfund's Leadwind fund, with participation from existing investors like Eight Roads and Point9.

📱 Vox Group, at WTM 2025 in London, unveiled Vox Aura, an AI-powered multilingual guide device offering real-time audio translations in over 50 languages, using radio waves instead of smartphones or apps. Founded by Elio Epifani, Vox Aura aims to enhance travel experiences. The device connects to existing Vox systems in 150 countries with 5,600 partners, promoting simplicity and connectivity. Fabio Primerano, CEO, targets cruise professionals and cultural attractions, emphasizing market expansion and improved customer experience.

📈 RateGain acquires Sojern for $250 million in October 2025. This strategic acquisition aims to enhance AI-driven growth platforms for 13,000 global clients in the travel and hospitality sector. RateGain, known for revenue optimization, and Sojern, a digital marketing expert, will merge capabilities to unify marketing, distribution, and revenue management. Despite the integration, Sojern will operate independently. RateGain's founder, Bhanu Chopra, emphasizes this move as a significant step in their global expansion.

📅 Pour la deuxième année consécutive, REJOLT et Peclers Paris dévoilent leur cahier de tendances sur l'évolution des événements d'entreprise. Une enquête auprès de 500 actifs révèle que 66% souhaitent participer à autant ou plus d'événements. Cependant, seulement 35% se souviennent d'un événement marquant, tandis que 42% expriment des doutes sur leur utilité. Les priorités incluent renforcer les liens entre collègues (79%), valoriser les efforts (72%), et le bien-être émotionnel (59%).