Innovation - Le 10 Minutes Hôtelier - Page 35

2 min

2025 Hospitality Awards Locals: small is beautiful, discover the winners

🏨 Anker Foundation operates Bunks at Rode in Oslo, Norway, a unique model merging hospitality and social impact, offering modern facilities and affordable student housing with rents 30% below market rates. Ki Space Hotel & Spa, near Disneyland Paris, offers a tech-driven experience with smart rooms and a 1,000 m² spa. Club Med Gregolimano in Greece reopened in June 2024 after a two-year renovation, establishing itself as a premier Mediterranean resort.

6 min

Duve lève 60 millions de dollars en série B pour accélérer sa mission : redéfinir l’expérience client dans l’hôtellerie mondiale

💰 Duve raised $60 million in a Series B round led by Susquehanna Private Equity, reaching a total of $85 million in funding. The investment will enhance Duve's AI-powered personalization platform, aiding international expansion. Key clients include Accor, Leonardo Hotels, and OYO. The funding comes as the hospitality sector shifts from manual processes to unified digital experiences, increasing customer interaction points from 1-2 to 6-8, such as seamless check-ins and room upgrades.

2 min

Virgin Atlantic déploie un concierge digital pour planifier les voyages

🗺 Virgin Atlantic unveils its AI-powered Virgin Atlantic Concierge, available 24/7, leveraging OpenAI technology and co-developed with Tomoro. Announced in December 2025, it offers personalized travel recommendations and assistance, supporting Virgin Atlantic Holidays, Flying Club queries, and customer service. The service, which currently responds in English and aims beyond typical chatbots, will be integrated into Virgin Atlantic platforms with a new mobile app expected in 2026.

3 min

Alma et Namastay : un partenariat pour fluidifier et sécuriser le paiement hôtelier

💳 Frédéric Robles, CEO of Namastay, joined forces with Alma to streamline direct hotel bookings. Their collaboration tackles friction in payment processes. Alma's payment infrastructure offers secure, flexible options like international cards, wallets, and installment plans. Namastay's universal booking tech reduces booking steps to three clicks, boosting mobile conversion rates. This integration ensures a seamless, secure booking experience. A coherent sales path prevents potential conversion losses of up to 70% due to complex processes.

Pixxle dévoile le nouveau Business Manager : une mise à jour majeure pour les commerçants

💻 Le 10 décembre 2025, à Aix-en-Provence, France, Pixxle a lancé une nouvelle version de Pixxle Business Manager pour gérer la visibilité sur Pixxle Places, avec 3,000+ téléchargements et 4,000+ recherches mensuelles. Les nouvelles fonctionnalités incluent une interface simplifiée, des formulaires intuitifs, et un module d’horaires flexible. Les événements peuvent être attribués à d'autres lieux, et Instant Review facilite la collecte d'avis. PlaceCard offre une page web gratuite, et les menus digitaux deviennent standards pour les restaurants.

2 min

IA et voyages: une adoption tirée par les voyageurs internationaux et les femmes, selon Global Rescue

💻 Global Rescue’s survey, published on December 8, 2025, reveals 22% of travelers use AI for trip planning. Top uses include itinerary planning (73%) and general research (67%). Women lead in AI usage, applying it to a broader range of tasks like itinerary definition (74%) and restaurant selection (36%). The survey involved 1,500 U.S. participants, highlighting gender and geographical differences in AI adoption, with 80% satisfaction among users.

2 min

Navan publie son rapport annuel 2026 sur le voyage d’affaires

📈 Navan's 2026 report shows 90% of business travelers view trips as essential, up 8% from 2025. 80% sometimes book outside platforms, while 77% of managers find current expense tools lacking. 77% seek all-in-one AI solutions. NDC adoption leads to savings and better booking options for 88% of managers. 76% of travelers trust AI for simple tasks, up from 59% in 2024. The report highlights the growing importance of AI in business travel management.

5 min

Sondage Ipsos.Digital pour Mews : Les Français sont-ils prêts à confier leurs hôtels à la technologie et à l’IA ?

💻 77% of French travelers prefer human-managed hotel services, while 74% support a hybrid model combining personal interaction and self-service options. Only 26% opt for fully automated hotels, viewing them as impersonal. 52% like booking online, and 31% handle their own check-outs. 33% are willing to pay up to 10% more for 24/7 human assistance. The survey by Ipsos.Digital for Mews highlights a desire for technology that enhances, not replaces, human interaction.

3 min

Travolution Innovation Report 2025 : expérience, bleisure et digitalisation

🏢 Kevin White and Noam Toister discussed the Travolution Innovation Report 2025 in London, highlighting key travel trends. Since 2019, travel has seen continuous growth with longer business trips—averaging over 10 days in 2024 compared to 8.8 days in 2019. An estimated 3,000-4,000 transport operators are digitized yearly. The report accents digital investments and B2B advancements, focusing on user experience and automation, indicating major travel industry shifts in 2026.

4 min

Septeo Hospitality acquiert AquaO et consolide sa position de leader sur le marché du logiciel Wellness

🏊‍♀️ Septeo Hospitality acquires AquaO to reinforce its Wellness software leadership, covering thalasso, thermal baths, spas, and balneotherapy. AquaO, a key French player for over 35 years, serves nearly 100 establishments with comprehensive solutions. Septeo's Nymphea software dominates the market, equipping around 200 establishments. This strategic move bolsters Septeo's European expansion and strengthens its position as the prime tech partner for wellness providers.

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