Innovation

✈ Lufthansa's mobile app won "Best Airline App Worldwide 2024" at the World Aviation Festival. The app faced competition from Emirates, Qatar Airways, and Air India, having been previously evaluated by customers and nominated for the final by an expert jury. Sebastian Riedle, VP Digital Product Lufthansa Group, highlighted the app's user-friendly experience and seamless reservation management. Lufthansa's app, dubbed the 'travel companion,' is used by one in two passengers, with a daily user count of 800,000.

🛡 Advanced phishing, utilizing artificial intelligence to personalize scams, is the second most common reason for assistance requested by enterprises and associations in 2023, as per Cybermalveillance.gouv.fr. AI also powers the creation of 'deepfakes' for non-consensual pornography and political misinformation, with celebrities like Taylor Swift being targeted. Additionally, AI-generated malicious code is a growing cybersecurity concern. Precautionary measures include careful examination of emails, staying informed, considering cyber risk insurance, and attending cybersafety conferences like the one hosted by GHR and Cybermalveillance.gouv.fr on November 6, from 11:15 to 12:00 at EquipHotel.

🛤 Starting November 10, cruise ships will return to Nouméa and Lifou in New Caledonia, with Carnival and Royal Caribbean Cruise Line resuming their schedules. This marks a recovery for the local tourism and economy, previously halted for nearly 6 months after incidents on May 13. In 2023, the region welcomed 343,703 passengers across 118 ships, ranking in the top 5 cruise ports in France and generating over €25 million in revenue. The first quarter of 2024 saw a 13% increase in passengers to 120,564.

🏠 Trip.com's "Trip Genie" AI travel planner, launched 1.5 years ago, doubled conversion rates, handled over 1 million queries, and increased app usage by 20 minutes on average. The platform analyzes over 100 million customer reviews for personalized recommendations. Self-help tools enable 70-80% of users to manage bookings without customer service, which responds within 30 seconds. Content generated by users now constitutes 80% of the app, with live streams and 7-second hotel videos enhancing traveler engagement.

💾 Google, once a search engine reference for over a decade, now faces competition as the search engine market evolves. OpenAI and Meta (Facebook's parent company) are developing AI-powered search engines to reduce reliance on Google and Bing. Google's project Jarvis, exclusive to Chrome, intends to create an AI that autonomously uses a computer to perform tasks. Traditional search engine usage is expected to decline as generative AI becomes more prevalent.

🏨 Zenitude Hôtel-Résidences, a growing French hotel group, has selected Mews, a cloud-based hotel industry leader, to manage its portfolio of over 40 properties across France. The collaboration aims to enhance operational efficiency and improve the customer experience for travelers staying at their fully-equipped residences, studios, and apartments. Zenitude's locations are strategically situated near business centers, transport hubs, and tourist sites, catering to a diverse clientele including professionals, tourists, families, and students. Mews's flexible 100% cloud-based management system, Mews Spaces, provides tailored solutions for both short and long-term stays, featuring various types of spaces, time periods, and pro-rata functionality.

🐊 The Réserve Tropicale welcomed nearly 283,000 visitors in 2024 as it celebrated its 30th anniversary. La Ferme aux Crocodiles, a leading tourist site in Drôme, France, enhanced visitor experience with a new aerial course for children, an overlook bridge, a photo spot at the waterfall, and regular introduction of new activities and social media filters for teens. The team continues to work towards a more immersive visit among Nile crocodiles and giant turtles.

🔌 Une borne WiFi, ou "point d'accès sans fil", connecte les appareils au réseau local sans fil. Les bornes domestiques, souvent intégrées aux box FAI, diffèrent des bornes professionnelles qui gèrent plus d'utilisateurs et couvrent de grands espaces comme les entreprises et hôtels. L'installation optimale exige un emplacement stratégique, une hauteur adéquate et l'évitement des obstacles. La sécurité doit inclure un mot de passe fort et la norme WPA3. Les bornes WiFi, distinctes des routeurs, nécessitent un routeur pour fonctionner et peuvent former un réseau "mesh". Erreurs d'installation courantes incluent un mauvais positionnement et la négligence de la sécurité. Etendre la portée peut se faire par l'ajout de bornes, l'utilisation de répéteurs ou un meilleur positionnement. La connexion nécessite généralement la sélection du réseau et l'entrée d'un mot de passe.

L’équipe Thaïs est fière d’annoncer la sortie du nouveau Thaïs PMS, l’aboutissement de 8 mois enthousiasmants de travail et de développement. Thaïs PMS reste Thaïs PMS… en mieux ! Cette…