Hugo Pellegrin, auteur/autrice sur Le 10 Minutes Hôtelier - Page 5

2 min

A Heathrow, IAG optimise les opérations au sol grâce à la vision par ordinateur

🛫 IAG, Heathrow Airport, and Assaia deploy AI-based vision systems in 2025 to enhance ground operations at Heathrow's terminals 2, 3, and 5. Using ApronAI, 52 cameras installed at 17 positions in Terminal 5 improve flight turnaround processes, with plans to expand to 540 cameras across 116 gates. Notably, Alaska Airlines improved timeliness by 17%, and JFK Airport cut delays by 5 minutes. This initiative enhances efficiency and passenger experience without infrastructure expansion.

4 min

Saegus : “L’IA est entrée dans la feuille de route stratégique des entreprises”

💻 Camille Bosquet, Directeur Shift Acceleration chez Saegus, explique en 2025 comment l'IA transforme les entreprises dans divers secteurs, y compris le travel. Les entreprises adoptent l'IA avec prudence, souvent sans stratégie globale, ce qui peut les freiner. Les compagnies aériennes et hôtelières sont avancées en interne mais moins dans les interactions client. Un investissement élevé et des solutions souveraines influencent l'adoption. Les Émirats Arabes Unis forment 10 millions de résidents à l'IA.

2 min

Booking.com sommée de changer ses clauses hôtelières en France d’ici fin 2025

📦 Booking.com must revise its hotel contract clauses in France by December 31, 2025, as ordered by France's DGCCRF due to "restrictive competitive practices." The company risks daily fines up to €69.35 million if non-compliant. This follows similar scrutiny in Spain, legal challenges in the Netherlands, and reduced hotel commissions in Switzerland. The DGCCRF relies on EU's P2B regulation and French commerce law demanding balanced contracts. Booking.com is working to address these concerns, despite disagreeing with the findings.

2 min

Mindtrip développe un planificateur d’itinéraires pour découvrir la Nouvelle-Orléans

🚀 Mindtrip, an AI-powered platform, partnered with New Orleans & Company to offer personalized itineraries using interactive maps and photos. This feature launched on the city's tourism website in 2025, allowing visitors to explore specific interests like lively bars or oak-lined promenades. The platform, also used in Puerto Rico and California, assists with travel route planning and gives updates on local closures. Walt Leger III, president of New Orleans & Company, supports this collaboration for enhanced visitor experiences.

2 min

Khimod lève 23 millions d’euros pour ouvrir la première usine de SAF en France

🚀 Khimod, a French climate-tech start-up, raised €23 million to fund its first sustainable aviation fuel (SAF) plant in France, operational by H2 2025. Key investors include SPI and Audacia's industrial decarbonization fund. Khimod's innovative heat exchanger reactors, based in Wissous, convert recycled CO₂ and low-carbon hydrogen into e-fuels. This funding supports industrial demonstrators, production expansion, and international growth, advancing the energy transition in aviation.

2 min

Wi-Fi à bord : Virgin Atlantic vole avec Starlink

🚀 Virgin Atlantic, starting Q3 2026, will deploy SpaceX's Starlink technology across its fleet, becoming the first British airline to offer high-speed, low-latency in-flight Wi-Fi. By 2027, all passengers will enjoy free Starlink-powered connectivity, allowing streaming, gaming, and remote work. In May 2025, Qatar Airways hosted an e-sport tournament using Starlink, showcasing its performance at 40,000 feet. Virgin Atlantic's initiative aims to enhance the digital experience and attract business and leisure travelers.

3 min

Sysdream : “La cybersécurité est un enjeu d’écosystème”

🛩 Sysdream's team of 60 experts assists the aviation sector in cybersecurity through audits, training, and incident response under Hub One. In 2024, Sysdream identified 513 DDoS attacks, 80% politically motivated. The aviation sector is not more vulnerable than others but is critical under NIS2 regulation, affecting 18 sectors. AI aids detection but risks like "prompt poisoning" exist. A geopolitical incident in August 2024 led to a spike in attacks, emphasizing the sector's susceptibility to geopolitical tensions.

2 min

IA : 5 cas d’usages déployés par des aéroports

🚀 Aéroport de Berlin Brandenburg (BER) utilise l'IA depuis février 2025 avec Beragent, un assistant polyglotte 24/7 en 4 langues, ayant traité plus de 18,000 appels, 85% de satisfaction. Miami développe une app pour malvoyants avec Rebokeh. Madrid-Barajas utilise MaxAutomate pour automatiser l'embarquement. Londres-Gatwick optimise les opérations au sol avec Veovo. D'ici 2027, 77% des aéroports prévoient un centre de cybersécurité AI.

2 min

Waymo teste sa flotte autonome à New-York et Philadelphie

🚗 Waymo, a subsidiary of Alphabet, is expanding its autonomous vehicle testing to Philadelphia and New York in 2025, following deployments in cities like San Francisco and Los Angeles. This testing involves human drivers initially, to map and adapt vehicles to new environments. Key areas include complex sections of Philadelphia and Manhattan, Brooklyn, and Jersey City. Data collected will enhance AI models. Necessary permissions are required for testing in New York before full deployment.

1 min

Location de vacances : Spacest rachète Homelike

💸 Roomless SRL, the Italian company behind Spacest, acquired Homelike's digital assets on July 2, 2025. Homelike, a German long-term rental platform for business travelers, ceased operations in March 2025 after 10 years. Spacest aims to expand its presence in Northern Europe, adding to its existing catalog of 70,000 properties across Europe and the U.S. Details of the financial transaction were not disclosed. Homelike's domain now redirects to Spacest.

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