La Tribune de l’Hôtellerie, auteur/autrice sur Le 10 Minutes Hôtelier - Page 73

1 min

Revenus « Événementiel », USA | Duetto et Event Temple unissent leurs forces pour optimiser les revenus événementiels

📈 Duetto and Event Temple announce a transformative partnership for hotel event space management by integrating Duetto's OpenSpace and Event Temple’s award-winning software. John Lingos-Webb (Duetto) and Bob Graham (Event Temple) highlight enhanced operational efficiency and revenue optimization through centralized data management. This collaboration allows hotels to automate workflows, reduce booking errors, and align event space pricing with overall revenue strategies, addressing key challenges in the hospitality industry.

2 min

Thaïlande, MICE | Sous l’impulsion de Dusit, Prachoom Tantiprasertsuk prend la tête de la TICA* pour 2025-2026

📈 Prachoom Tantiprasertsuk will lead TICA from 2025-2026, leveraging over 30 years of experience. TICA, founded in 1984, enhances Thailand as a MICE destination. Tantiprasertsuk succeeds Sumate Sudasna Ayutthaya, who led for 16 years, aiming for transparency, professionalism, and training. Her strategy includes Dusit's pillars: attentive service, locality, well-being, and sustainability. This highlights Dusit International's commitment to Thailand's tourism and hospitality excellence.

2 min

De retour à Paris avec Dorchester Collection✨Pascal Billard nommé Directeur Général du Meurice✨

🏨 Pascal Billard appointed as General Manager of Le Meurice hotel, Paris by Dorchester Collection, effective August 4, 2025. Previously Deputy Director at Plaza Athénée (2009-2013) with over 35 years in hospitality, Billard rejoins after a 12-year tenure at Majestic Hotel & Spa Barcelona. Le Meurice is approaching its 200th anniversary, emphasizing its cultural and gastronomic identity. Billard's career includes roles at Hôtel de Crillon, Paris, and luxury hotels in America and Europe. Christopher Cowdray, President of Dorchester Collection, welcomes Billard's return.

2 min

Développement, USA | Caliber signe un accord exclusif avec Hyatt pour le développement de 15 hôtels Hyatt Studios

🏠 Caliber, a key player in real estate investment and development, has signed an exclusive agreement with Hyatt Hotels Corporation to create 15 Hyatt Studios in the United States. Caliber Hospitality Development (CHD) has exclusive rights to establish the brand in strategic areas of Arizona, Colorado, Nevada, Texas, and Louisiana. Construction of the first hotel in Georgetown, Texas, will start in Q4 2025, with a second in Scottsdale, Arizona, scheduled for Q2 2026. Launched in 2023, Hyatt Studios is Hyatt's first upper-midscale brand for extended stays, offering apartment-style suites with kitchens, free high-speed internet, electric vehicle charging, 24/7 market, laundry, fitness studio, and pet-friendly spaces. Jim Chu, Hyatt’s Director of Growth, expresses enthusiasm for the partnership, aligning with Hyatt's expansion strategy to appeal to owners and travelers.

2 min

Suisse | Vers une nouvelle convention collective de travail en 2028 et des salaires réévalués dès 2026

📖 Partners in the hospitality industry recently announced two major advancements: negotiations for a new collective labor agreement (CCNT) and an increase in minimum wages for 2026 and 2027. Negotiations for revising the 2017 CCNT start in Q4 2025, aiming for implementation on January 1, 2028. Employee and employer representatives are optimistic about the long-term benefits. Minimum wages will be adjusted based on SEC’s annual inflation forecast from September for 2026 and 2027.

2 min

Asie | Minor Hotels renforce ses opérations en Asie avec la nomination de Nicholas Smith au poste de Vice-Président

🏕 Minor Hotels, with over 560 properties across 58 countries, appointed Nicholas Smith as Vice-President of Operations for Asia, leveraging his 25+ years of industry experience. Formerly overseeing operations of 17 properties as Vice-President of Food & Beverage for the MEIA region at Shangri-La, Smith brings expertise from Shangri-La, Kerry Hotels, Four Seasons, Mandarin Oriental, and Savoy Group. His role coincides with Minor Hotels' plans to add over 100 new Asian properties by 2027.

3 min

Canada | Germain Hôtels annonce un investissement de 160 millions de dollars pour accélérer son expansion à l’échelle canadienne

🏨 Jean-Yves Germain, co-founder and co-president of Germain Hôtels, acknowledges the renewed trust from institutional partners and private investors. This reinvestment is crucial for the family business's growth while maintaining its values. Kim Thomassin from Caisse de dépôt et placement du Québec has supported Germain Hôtels for 15 years, ensuring its success and leadership in Canadian hospitality. Dany Pelletier from Fonds de solidarité FTQ and Bicha Ngo from Investissement Québec also emphasize the investment's significance for the company's ongoing innovation and growth. Germain Hôtels, with 19 establishments, plans to open Hotel Alt at Ottawa Airport in Fall 2025 and Le Germain Hotels in Montreal and Vancouver soon after.

3 min

USA | Fermeture du Ritz-Carlton Key Biscayne pour une rénovation à 100 M$

🏨 Gencom, an international leader in hotel and residential asset management and development, acquired the majority stake in the Ritz-Carlton Key Biscayne a year ago. The Miami luxury resort features 291 rooms, a 300-meter private beach, multiple pools, a Cliff Drysdale tennis center, a Caribbean-themed spa, a fitness center, six dining venues, and 3,400 square meters of meeting and event space. Financed by Citigroup and affiliates of KSL Capital Partners, the exact transaction amount remains undisclosed. The Ritz-Carlton also includes 188 luxury residential units and consistently ranks among Miami's top travel destinations by Conde Nast Traveler, Forbes, and U.S. News & World Report. Gencom's founder, Karim Alibhai, remarked on reclaiming control of the property they co-developed in 2000, with plans to maintain its leadership position.

2 min

« Le pouvoir du sourire dans l’accueil client », une étude étude conjointe d’Hampton by Hilton et de l’Université de Londres Goldsmiths

😄 A scientific study by Hampton by Hilton and Goldsmiths, University of London, confirms a smile can significantly enhance a hotel stay by 22%, make the experience six times more memorable, and make guests feel 51% more welcomed. Human warmth from staff is nearly four times more likely to improve guest experience than hotel amenities, suggesting a sincere smile can even make food taste better and beds more comfortable.

2 min

Développement, Inde | Grand Hyatt Indore, nouvel écrin de luxe au cœur de l’Inde

🏨 Hyatt is set to open the Grand Hyatt Indore in the economic capital of Madhya Pradesh, aiming at business travelers and luxury tourists. The hotel features over 4,900 m² of event space, including a 2,600 m² ballroom. Additionally, it offers a spa, fitness center, pool, and entertainment areas. Indore's industrial and commercial growth, with infrastructures like the Super Corridor and Dewas Industrial Corridor, makes it an attractive investment location.

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