, auteur/autrice sur Le 10 Minutes Hôtelier - Page 31

3 min

Luxe, hygiène et durabilité : L’innovation de ADA Cosmetics dans l’hôtellerie de luxe

🔒 ADA Cosmetics, founded in 1979 by Andreas Dahlmeyer, pioneered the personalization of luxury hygiene products in hotel bathrooms. Their "press + wash" system, launched in 1990, became a standard in luxury hotels globally, merging luxury cosmetics, hygiene, and eco-responsibility. The German brand remains committed to sustainability and innovation within the hotel cosmetics industry.

2 min

Mews : Partie 3 – “Le premier défi de l’hôtelier, c’est de se démarquer”

📈 Mak Abdelkafi, Senior Sales Director at Mews, outlines how artificial intelligence aids hoteliers in addressing three major challenges: enhancing customer experience, environmental responsibility, and data security. AI is leveraged for automating personalized services, integrating eco-friendly practices, and strengthening payment protection, thus strategically realigning hotel operations. Abdelkafi highlights the importance of unique customer experiences, sustainability, and cybersecurity as essential components of the industry's equation, emphasizing customer satisfaction while advocating for intelligent regulation of equipment to reduce energy usage and eliminate plastic, all documented with data.

2 min

Séville : Trouver le juste équilibre entre l’essor du tourisme et la durabilité

🏨 AENA reports Sevilla Airport experienced a rise to 9.2 million passengers in 2024, up from 8.1 million in 2023 and 7.5 million in 2019. International travelers comprised 4.7 million, while domestic totaled 4.5 million. Leisure travel accounted for 60%, business for 18%. Sevilla plans a tourist tax of 3-4 euros at Plaza de España to manage the influx. With 3 million annual tourists and a 700,000 population, Sevilla is Spain's third most-visited city. The city has 8,033 short-term rental listings, 84.9% being entire homes.

1 min

La carte de la semaine : les ouvertures d’hôtels – Avril # 3 2025

🏨 Hospitality ON lists newly opened hotels worldwide within the last 10 days, including those under group brands and voluntary chains. The provided map marks locations in yellow for hotels opened this week, blue for announced openings later in the year, green for rebranded hotels reopened this week, and orange for hotel projects signed this week, set to open in the future.

2 min

Madrid : Une destination clé pour les voyages d’affaires et de loisirs – Partie 2

🏖️ In February 2025, Madrid welcomed 379,430 international travelers, 51.3% of 739,938 total visitors, marking a 7.8% increase from the previous year. The city saw a 4.5% visitor growth over 12 months, with international tourists up by 7.8% compared to just 0.7% for domestic tourists. Despite a stable population of 7,001,715 in 2024, the surge in tourism highlights the issue of overtourism. Madrid, which lacks a tourist tax unlike Barcelona and the Balearic Islands, considered implementing one in 2023 to manage visitor influx and combat overtourism, facing opposition from the local hotel association.

2 min

Michael Rohr est nommé directeur général régional du Dorint Hotel Group

🏨 Michael Rohr is appointed as the General Area Manager for Dorint hotel group starting April 1, 2025, overseeing strategic development and management of seven resort hotels. He will also manage the Dorint Seehotel & Resort Klink/Müritz, currently under construction. Rohr has over 25 years of international hospitality experience, working with prestigious hotel brands and positions, including with Aldiana in Turkey, Tunisia, Senegal, and Spain, and as Vice-President at AIDA Cruises for nearly seven years.

2 min

Miiro fait ses débuts au Royaume-Uni avec l’ouverture du Templeton Garden à Londres

🏡 Miiro launched its first UK establishment, Templeton Garden, in London's historical Earl's Court, expanding its European presence following openings in Paris, Barcelona, and Gstaad. The hotel boasts 156 rooms and suites with contemporary and traditional English design elements, some featuring private gardens or balconies, designed in collaboration with London's Thurstan studio. Templeton Garden offers British cuisine at Pippin's restaurant, seasonal drinks at Sprout bar, and a café, Pip's, for pastries and coffee. Additionally, guests can unwind in the gym, Miiro signature Refresh Room, and a library filled with literary works.

3 min

Fairmont Golden Prague : Un monument transformé en un hôtel de luxe

🏠 Fairmont Golden Prague, opened by Fairmont Hotels & Resorts, is located in the UNESCO World Heritage-listed city center and offers 320 rooms, suites, and residences. Architect Marek Tichý led the renovation of this iconic brutalist building originally designed by Karel Filsak in 1974. The hotel features Czech artistic traditions, including blown glass chandeliers and ash wood columns, and provides six dining venues such as the rooftop Zlata Praha restaurant and modern Asian cuisine at Golden Eye.

3 min

Mews: Partie 2 – Jusqu’où va-t’on aller avec l’IA pour personnaliser l’expérience client ?

💾 Mak Abdelkafi, Senior Sales Director at Mews, showcases AI integration in hotel operations, enhancing operational processes and customer experiences. AI in Mews has been actively integrated for three years, initially improving technical support through chatbots, learning to provide better responses. Another application is room assignment optimization, known as "tetris", maximizing revenue through strategic long-stay allocations. AI also compiles customer experiences across hotels for personalized service upon reservation or call.

3 min

Travelodge s’agrandit grâce à de nouvelles acquisitions et des rebranding au Royaume-Uni

🏨 Travelodge acquires 11 UK hotels, adding 951 rooms to its portfolio. Key locations include Birmingham, Bradford, Dartford, Leicester, Liverpool, Manchester, Northampton, Milton Keynes, and Swindon. Five hotels are fully owned; four others secured by long-term leases. Additionally, contracts exchanged for two more UK properties in Bromsgrove (former Ibis) and Wakefield (former CitiLodge), with rebranding scheduled for May and August, respectively, each under a new 25-year lease.

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