HiJiffy

Hotel guest apps have become some of the most popular technologies in hospitality. Digital check-in. Service requests from guests’ phones. Direct communication with reception. For many hotels, these represent a key step towards digitising the guest experience. However, more hotel management teams are starting to ask a different question:Do these solutions actually improve hotel profitability, […]

For decades, hotel accessibility has mostly meant physical adaptations – ramps, accessible lifts, adapted bathrooms, or specific signage have all contributed to an inclusive hotel environment. While these features are still essential, for today’s traveller, they’re only part of the picture. The context is shifting at its core. With an ageing population, the rise of […]

If you rely on more than one website to attract guests, you know the struggle. Managing rates and availability across Online Travel Agencies (OTAs) like Booking.com and Expedia, while trying to keep your direct booking engine up to date, can feel like a full-time job. This is exactly where a hotel channel manager steps in. […]

The hospitality industry is set for significant changes in 2026. Shifts in guest expectations, economic uncertainty, and the rapid adoption of technology are reshaping how hotels operate. Metrics like RevPAR (Revenue Per Available Room) and ADR (Average Daily Rate) have long been staples in evaluating hotel performance. However, their narrow focus on room revenue leaves […]

Fewer guests, lower occupancy, and declining revenue: for many hotels, the off-season can feel like a tough spell. But what if these quieter weeks weren’t a standstill, but a strategic opportunity? This is where the shoulder season comes in. These transitional periods between the bustling high season and the quiet low season often bring typical […]

Whether you are a seasoned hotelier or brand new in the hospitality industry, you know marketing plays an essential role in attracting as many travellers as possible and optimising the success of your hotel. You need a marketing plan that brings together many strategies to increase revenue for the hotel by accessing and managing multiple […]

The hotel industry is undergoing a seismic shift in how bookings are made, driven by advancements in technology and evolving consumer behaviours. Hotel booking channels are no longer limited to traditional OTAs or call centres; instead, they are being transformed by AI, automation, and new digital platforms. With innovation unfolding at an unprecedented pace, the […]

Business travel has fundamentally changed. Gone are the days of rigid schedules and swift returns. Increasingly, travellers are recognising the value of extending their stays, tagging leisure time onto business commitments and turning standard work trips into a blend of business and pleasure. Business travellers are not just checking in and out for meetings anymore. […]

Are your teams hesitant to incorporate one more technology into their workday? Have you noticed their scepticism towards the application of AI in hospitality? Or perhaps seek decision-makers at your hotel to acknowledge how AI can support overloaded reservation and reception teams? This article offers a useful list of steps on the roadmap to a […]

Are your teams hesitant to incorporate one more technology into their workday? Have you noticed their scepticism towards the application of AI in hospitality? Or perhaps seek decision-makers at your hotel to acknowledge how AI can support overloaded reservation and reception teams? This article offers a useful list of steps on the roadmap to a […]