Margot Ladiray, auteur/autrice sur Le 10 Minutes Hôtelier - Page 9

2 min

« En exploitant l’IA, nous permettons aux hôteliers de fournir la meilleure expérience à leurs clients »

📦 Over 1,000 Hyatt establishments are transitioning to Oracle Opera Cloud from Opera V5 to enhance integration capabilities, simplify technology deployment, and centralize global data for better insights and operational planning. Oracle's cloud offers increased accessibility, improved operational efficiency, and heightened data security, allowing hoteliers to analyze customer preferences and trends for optimized offerings and marketing strategies. Oracle continuously innovates with cloud and generative AI to upgrade data analysis, automation, and personalization in hotel experiences.

2 min

RATP : des nouvelles rames pour un réseau plus connecté et moins polluant

🚇 Starting in 2025, the RATP will introduce the new MF19 metro trains to 8 lines by 2033, with features like modular design for automatic conversion, interior layout improvements, passenger information systems, and noise-reducing technology. The MF19 model will be 20% made from recycled materials and use 20% less energy, contributing to a less polluted network and reduced particulate emissions during braking. Additional details will be released by RATP in early 2025.

2 min

Qu’est-ce que le rachat d’Expedia pourrait changer pour Uber ?

💸 Uber examines acquisition of travel platform Expedia to diversify and aim for a super-app status. Uber CEO Dara Khosrowshahi, former Expedia CEO, retains ties with Expedia's executive chairman Barry Diller. No official statement on the potential buyout has been made, but rumors are impacting the stock market. Uber, since Khosrowshahi's 2017 CEO appointment, has pursued diversifying services, including flight and boat booking tests, public transport ticket purchases, and launching Uber Travel in 2023 to integrate travel details via messaging. The Expedia deal would be Uber's largest financial operation to date, potentially adding accommodation, flights, car rentals, and activities to its platform.

3 min

Comment l’IA générative est-elle utilisée dans le secteur du Tourisme ?

🏖️ November 2022: ChatGPT reached 1 million users in just 5 days, a milestone that took Netflix 4 years and Twitter 2 years. Currently, ChatGPT boasts 180 million global users. The AI market is expected to grow by an average of 37%, surpassing €1.6 trillion by 2030. Club Med uses Google's Vision AI to manage over 50,000 precisely indexed photos and has developed an intelligent bot for real-time information retrieval. In Hauts-de-France, an unnamed amusement park has partnered with The Sane Intention to automate calls using a "callbot". Paris's Jardin d'Acclimatation and Vulcania employ AI to predict daily attendance and optimize resource management. The historical mining center of Lewarde offers an enhanced visitor experience through interactive avatars of former miners, while VisitDenmark used AI in a 2023 campaign.

1 min

Des archéologues utilisent l’IA pour découvrir de nouveaux sites cachés

🧡 At Abu Dhabi, researchers developed an algorithm that identifies hidden archaeological sites beneath desert sands using radar imagery and artificial intelligence. Covering 650,000 km², Rub al-Khali desert in Saudi Arabia is one of the world's largest deserts. The technology can detect objects with 50cm precision and create 3D models of buried structures. Already successful in Saudi Arabia, it is planned to be tested in Mongolia. This could make new sites accessible to tourists, potentially joining landmarks like Chichén Itzá and Machu Picchu.

2 min

Tendances 2025 : Qu’est-ce que le « set-jetting » et le « shopping social » ?

🎬 Expedia's "Horizons 2025" report highlights "set-jetting" and "social shopping" as key travel trends. Since 2023, "set-jetting," choosing destinations from films or series, surged, with Dubai searches increasing by 30% after "The Real Housewives of Dubai." Other popular locations include Montana, Wyoming (from "Yellowstone"), and Cape Town (from "One Piece"). However, 50% of consumers abandon social media travel bookings due to lengthy processes. Expedia's influencer-curated "Travel Shop" is in the USA and UK, expanding in 2025.

1 min

Le Musée de Cambridge donne de la voix aux animaux exposés grâce à l’IA

🦎 The University of Cambridge's Museum of Zoology, in collaboration with Nature Perspective, has introduced an AI-generated experience allowing visitors to converse with thirteen animal specimens by scanning QR codes using smartphones. This interactive dialogue, accommodating over 20 languages and adjusting tone based on visitor age, provides detailed information on animal origins and exhibit preparations.

1 min

Tourisme spatial : Zephalto réalise son premier vol d’essai

🚀 Zephalto, a French company specializing in public space travel, conducted its first manned test flight with two pilots at an altitude of 6,000 meters for 5 hours after taking off from Albi aerodrome. The public and industrial voyages are scheduled for 2025. Zephalto plans to offer ultra-luxury, eco-friendly space cruises to 25km altitude using a stratospheric balloon, with a 6-hour trip and optional star-rated onboard dining. The flights aim for scientific missions and boast a low carbon footprint of 26.6kg CO2 per person. The starting price is set at €120,000, increasing by €20,000 from February.

3 min

Data : Comment Snowflake souhaite-t-il aider les acteurs du Tourisme et de l’Hôtellerie avec son Cloud AI ?

📈 Snowflake, a data Cloud AI company, recently announced the launch of a data cloud specifically for the Tourism and Hospitality sector to enhance operational processes and customer experience. Whitnee Hawthorne, Global Head of Travel and Hospitality, emphasized the platform's ability to overcome data silos, provide comprehensive access to internal and third-party data, and leverage advanced AI tools for real-time decision making and personalized experiences. The ecosystem facilitates secure data sharing and collaboration, with AI applications ranging from simple models to advanced generative models for personalized client interactions. This move addresses the industry's challenges, such as data diversity, reaction time to events, privacy, security, and sustainability demands.

2 min

Elon Musk dévoile les images de son robotaxi et de son bus autonome

🤖 Elon Musk unveiled autonomous vehicles Cybercab and Robovan on October 11, 2024, at the "We Robot" event. These electric vehicles will be 100% autonomous, charge inductively, operate 24/7, and Robovan can carry up to 20 passengers. The humanoid robot, Optimus, currently a prototype, aims for future autonomy to perform tasks like childcare and dog walking. Musk's design inspiration came from the 2004 film "I, Robot," with director Alex Proyas jokingly requesting his designs back on October 13, 2024.

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