Ronan Daniel, auteur/autrice sur Le 10 Minutes Hôtelier - Page 37 sur 38

2 min

Le programme de fidélité de Delta SkyMiles s’étend à l’écosystème Uber

🚀 Delta's SkyMiles loyalty program now includes earning miles with Uber services in the US as of April 22, 2025. Members earn miles on eligible rides and UberEats orders, with additional miles for premium services like Uber Comfort or Uber Black. This expansion, announced at CES 2025 in January, aims to attract occasional travelers and integrate with the Fly Delta app, with future plans for in-flight Uber bookings through Delta Sync Wi-Fi. Delta partners with 20+ airlines for mile accumulation and rewards.

2 min

L’empreinte carbone du numérique en France toujours plus forte selon l’Arcep

💻 L'Arcep published its annual "Pour un numérique soutenable" report, revealing an increasing environmental footprint for France's digital sector. In its 4th edition, the report included data from mobile network equipment providers. Data centers, telecom operators, and the manufacturing and use of devices are the primary contributors. Data centers saw an 11% increase in greenhouse gas emissions and a 19% rise in water consumption to 681,000 m³ in 2023, claiming 46% of the digital sector's carbon footprint. Telecom operators' emissions grew by 4%, despite a 5.8% national decrease and a contrasting 2% increase in their electricity usage. Devices are the largest factor, accounting for 50% of the digital carbon footprint, with 42% from manufacturing and 8% from usage. Despite a decrease in new device consumption in 2023, screen sizes increased, impacting the carbon footprint.

2 min

En bref : Wi-fi coréen, hôtels de luxe et assistant IA à Santa Monica

📱 Santa Monica launched an AI-powered travel assistant using Guidegeek by Matador Network, offering real-time pricing data and personalized itineraries. SK Telecom introduced hassle-free, automatic roaming Wi-Fi on South Korean domestic flights, starting with Korean Air, and plans to expand nationwide. Tour Partner Group partnered with Nezasa's TripBuilder platform for a three-year term to streamline operations and launch a B2B portal, aiming to reduce request processing time by 25%. Zenmer from India released Zenia V2, an AI-based travel assistant for business travel management, enabling natural language planning and one-click booking. Hilton, in collaboration with Conferma, rolled out a cardless payment solution for business travel across its global properties. NextTrip acquired luxury online travel agency Five Star Alliance, with its inventory of over 5,000 five-star properties and 35 cruise lines, in April 2025, after initially purchasing a 49% stake in February, aiming to enhance its upscale travel segment.

2 min

Début des tests pour les taxis aériens d’Archer Aviation à New York

✈ Archer Aviation begins testing flying taxis in New York, targeting connections between major airports and heliports in under 15 minutes. Adam Goldstein, Archer's co-founder, targets “9 main nodes”: JFK, LaGuardia, Newark, plus three major heliports and regional airports Teterboro, Westchester, and Republic Airport. Partnership with United Airlines aims to use 'vertiports' for the electric vertical takeoff and landing (eVTOL) aircraft called 'Midnight,' which carries 4 passengers. Pending FAA certification, commercial operation could start in 2026. Archer raised $301 million in February 2025 and $3.36 billion since its 2021 IPO.

2 min

Onfly lève 35 millions d’euros pour moderniser le T&E en Amérique Latine

💰 Onfly, a Brazilian startup specializing in Travel & Expense management, secured a $40M Series B funding led by Tidemark, with participation from New York's Left Lane Capital. Previously, Onfly raised $16M in Series A in 2023. The company plans to enhance technology and AI integration, targeting 2,500 clients in Mexico by 2027. Onfly, founded in 2018 and based in Belo Horizonte, offers solutions to digitize business travel and expense management. In 2022, they launched a corporate card adopted by 65% of their 2,000 clients.

2 min

Cloudbeds dévoile ses solutions d’intelligence artificielle pour repenser l’hôtellerie

📡 Cloudbeds has launched two AI-based solutions, Signals and Engage, through its new incubator, Cloudbeds Labs. Signals predicts lodging demand with 96% accuracy 180 days in advance, enabling automated email campaigns and increased bookings. Engage, available 24/7 and fluent in 5 languages, handles phone inquiries, reservations, and proactive offers like upgrades without human intervention. Cloudbeds, founded in 2012, introduced Cloudbeds Intelligence, the first multimodal and causal AI-based PMS, in October 2024. CEO Adam Harris emphasizes the shift from incremental innovation to large-scale change in the hospitality sector, leveraging AI to handle critical factors like high OTA commissions and labor costs, while allowing staff to focus on genuine customer connections.

2 min

L’Italien BizAway s’offre la TMC Aervio et son savoir faire dans l’IA

📈 Italian scale-up BizAway acquires Barcelona-based Aervio, a business travel agency that uses AI solutions, in 2025. Aervio, founded in 2016, raised €750,000 in 2019 and promises a 90% reduction in trip management time. BizAway, founded in Milan in 2015, seeks to enhance its platform and maintain human-centered service despite AI integration. In September 2024, BizAway raised €35 million and revealed plans for expansion and AI investment, with 360+ employees and presence in Italy, Spain, Albania, and the UAE.

3 min

Est-il encore justifié de mettre ses appareils en « mode avion » ?

✈️ The debate around airplane mode persists despite no documented accidents from smartphone interference. The FCC implemented the precautionary measure in 1991. Captain Steve, a pilot with 350,000 TikTok followers, explains potential distractions from device connections. A 2014 study on 1,152 Americans found 64% consider not using airplane mode unacceptable, rising to 82% among those over 65. While connected devices may not crash a plane, they risk onboard tension.

2 min

Avec Kayak.ai, l’agrégateur explore les possibilités du conversationnel boosté à l’IA

🔎 Steve Hafner, CEO of Kayak, revealed via LinkedIn on April 10, 2025, the launch of the experimental kayak.ai, an AI-driven conversational agent for travel planning that connects to real-time travel inventories. Unlike traditional search portals, kayak.ai remembers user preferences and provides real-time pricing. Kayak's integration with AI began in March 2023, including data availability in ChatGPT results, following partnerships with Amazon's Alexa and Apple's Siri.

2 min

Le Futuroscope déploie des portails immersifs dans trois villes françaises avec DigitaLandmarks

🎬 The Futuroscope deploys "Fenêtres Immersives" (Immersive Windows) in Nantes, Bordeaux, and Créteil, developed by French start-up DigitaLandmarks. These interactive digital displays preview three attractions: L'Aquascope, Chasseur de Tornades (Best Attraction 2022), and L’Extraordinaire Voyage. Visitors can potentially win Futuroscope tickets and stays. The immersive experiences are available on specific dates: April 9-12, 2025, in Beaulieu (Nantes), April 16-19 in Créteil Soleil (94), and April 23-26 in Mérignac Soleil (Bordeaux). A previous campaign in a Paris store saw 50,000 visitors and 1 million social media impressions in a week. DigitaLandmarks was founded in 2019 and has been involved in events like the 2023 Rugby World Cup.

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