l.guillotindecorson, auteur/autrice sur Le 10 Minutes Hôtelier - Page 22 sur 23

2 min

Mews acquiert Quotelo et dynamise son offre MICE en France

📢 Mews, a cloud hotel solution provider, acquired French event management startup Quotelo in its first product acquisition in France, expanding its French market presence with 1,000 clients. Quotelo, founded in 2021, offers technology that simplifies quotes and bookings management for the hotel industry, specifically the MICE market. Mews's French operations grew by 57%, adding a Paris office and becoming a certified management system provider for BWH Hotels. Mews CEO Matt Welle highlights the demand for versatile hotel spaces and the importance of event management solutions.

2 min

H World International annonce l’expansion de Zleep Hotels en Europe

🏨 H World International acquired full rights of Zleep Hotels in August 2024, targeting economic segment growth. Dissolved joint venture with Danish partner; Zleep Hotels operations in Denmark to cease by end of January 2025. First Zleep Hotel in Germany, at Frankfurt Airport in Kelsterbach, to open in Q1 2025. Oliver Bonke, CEO, mentions brand expansion in Europe over the last two years including in Madrid, Prague, Lausanne, Zurich, with plans in Hamburg, Leipzig, Göppingen. Partnerships include Säntis Home, Penta Real Estate, Commerz Real, Nemis Hotels; agreements for ten new Zleep Hotels signed.

1 min

AccorInvest se renforce avec une nouvelle obligation de 650 M€

💰 AccorInvest, a major player in European hotel management and ownership, successfully issued a second bond for €650 million. The fixed 5.5% coupon bond with a seven-year maturity will diversify debt and extend the company's financial commitments. Funds will repay other debts, strengthening financial stability. Following a €750 million bond issue just one month prior, these moves signify market confidence in AccorInvest's business strategy, with over 700 hotels in Europe, Latin America, and Asia. Financial advisor Rothschild & Cie and legal advisor Latham & Watkins facilitated the deal, with BNP Paribas as the global coordinator, alongside BofA Securities Europe, Crédit Agricole CIB, Natixis, and Société Générale.

4 min

Le design comme clé de l’expérience client

🏡 Influential industry figures participated in a design workshop organized by EquipHotel and MKG Consulting, discussing the impact of design on customer experience and its role in creating memorable moments. Present were Stella Cadente, CEO of Studio Stella Cadente; Agathe Labaye, architect at Labaye Sumi; Charline Bress Vittoz, Deputy General Manager of Lavorel Hotels; and Patrick Goas, co-founder of Whala Lodge. They examined how design can convey identity, enhance attractiveness, and improve both customer comfort and team efficiency. Stella Cadente emphasized the creation of an atmosphere and emotional imprint through design, focusing on micro-details and authentic artistic direction to fabricate memories.

4 min

Tech et Services : réflexions et défis pour l’hôtellerie de demain

🏨 EquipHotel and MKG Consulting's "Braintrust Tech et Services" workshop gathered influential figures in the hospitality industry, including Georges Sampeur (Chairman of the boards of Pierre & Vacances, Center Parcs & B&B Hotels), Mak Abdelkafi (Senior Sales Director at Mews), and co-founders of Korner Hotels, Maxime Letessier and Benoît Piel, as well as Greg Naidoo (Chief Evangelist & Development Officer at Mews). They discussed challenges in hotel technology, customer relationship management, productivity, and recognition. Georges Sampeur highlighted the need to prioritize customer recognition over revenue management for customer loyalty.

2 min

Mandarin Oriental renforce son équipe de direction avec de nouvelles nominations

🏨 Amanda Hyndman named Operations Director effective 1st November 2024, with over 30 years in luxury hospitality and 18 at Mandarin Oriental. Scott Woroch joins the board as Independent Non-executive Director from 4th November 2024, with 30+ years in the sector and past experience at Four Seasons. The appointments aim to enhance expertise and efficiency in luxury hospitality as part of Mandarin Oriental's global growth strategy focusing on luxury, expansion, and improved client experiences through advanced technology.

1 min

IHG renforce sa présence au Monténégro avec un nouveau Crowne Plaza à Podgorica

🏨 7th hotel of the company in the country, 2nd in the capital, the Crowne Plaza Podgorica, opens end of 2024 within the Capital Plaza—a multifunctional space already hosting PwC and the World Bank. The hotel features 122 rooms and amenities like a restaurant. IHG Hotels & Resorts, a UK-based hotel group, has 22 job openings currently.

2 min

L’Agence HoPe lance un accompagnement en durabilité pour le secteur hôtelier

🏡 Founded by Johanna Wagner and Stéphanie Aznavour, Agence HoPe specializes in guiding hospitality towards positive hospitality, focusing on profitability, sustainability, and operational excellence. HoPe's positive hospitality is based on sustainable performance, exceptional customer experience, and employee engagement. They offer services for hotels, residences, and campings through investment, renovation, and daily management. Subscription services include a 3-4 month "Foundations" and a 6-9 month "Construction" program for strategy implementation and support.

1 min

La carte de la semaine : les ouvertures d’hôtels – Novembre #1 2024

Quels hôtels ont ouvert leurs portes cette semaine ou seront prochainement inaugurés ? Quels sont leur style ? Sous quelle marque ? Pour combien de chambres ? Hospitality ON vous…

15 min

[UPDATE] T3 2024 : résilience et croissance dans le secteur hôtelier

🏨 Accor reported a 12% revenue increase in Q3 2024, reaching €1.434 billion, with a RevPAR improvement of 5.3% and expansion in key regions. The Luxury & Lifestyle division saw an 18% revenue growth, driven by high demand and occupancy rates, especially in Europe, North Africa, and Southeast Asia, with France gaining a pre-Olympic boost. Despite challenges in China and the Pacific, Accor is growing its portfolio, with 231,000 rooms in the pipeline and has revised its 2024 EBITDA forecast to €1.1-€1.125 billion.

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