Hugo Pellegrin, auteur/autrice sur Le 10 Minutes Hôtelier - Page 30 sur 32

2 min

Cyberattaque : des messages de terreur diffusés via le wifi de 19 gares britanniques

🗢 In a cyberattack on Network Rail's wifi across 19 UK stations, hackers broadcasted terror messages about attacks in Europe. Affected key stations include London Bridge, Euston, and Waterloo, as well as Birmingham, Manchester, Glasgow, and Edinburgh. Network Rail, responsible for railway infrastructure, stated the service was managed by Telent, an external telecom provider. Following the incident, wifi services were suspended and British police initiated an investigation. Cybersecurity specialists highlighted the need for organizations to enhance defenses and ensure supplier cybersecurity practices.

2 min

Hébergement : la marketplace Mews lève (encore) 100 millions de dollars

🏨 Mews, valued at over $1 billion, announces a $100 million funding round from Vista Credit Partners, following a previous $110 million round just 7 months prior. The travel tech startup aims to accelerate growth through acquisitions, having already acquired 9 companies, including HS3 Hotelsoftware via Mews Ventures. Boasting a portfolio of 5,500 global brands, Mews reports a 250% increase in North American clients over 12 months and equips over 1,000 hotels in France with its PMS, featuring AI-powered virtual assistants and a kiosk solution reducing check-in times by a third.

1 min

TripAdmit lève 1 million de dollars pour son développement international

💰 TripAdmit, an Irish company founded in 2018, secures a $1 million funding round led by Dataop to expand its technology solutions for tour guides in North America and Europe. TripAdmit has developed engagement tools for collecting user feedback and digitizing gratuity payments through NFC and QR Code technologies, also incorporating AI through ChatGPT for user reviews.

1 min

La SNCF veut développer des applications de réalité virtuelle

🏃 SNCF, the French railway operator, is accelerating its immersion domain by launching a tender for custom VR application development, to begin in March 2025. Five years after starting its AR/VR lab in 2019, SNCF seeks a provider to create VR apps for training, industrial metaverse, and augmented reality-assisted maintenance. Submissions for the tender, open to SMEs, are due by October 3, 2024, with 10-15 candidates to be shortlisted.

2 min

Qui est Clara Chappaz, secrétaire d’Etat chargée de l’IA et du numérique ?

🖥 Michel Barnier revealed his government's minister list, naming Clara Chappaz as Secretary of State for Artificial Intelligence and Digital Affairs. She succeeds Marina Ferrari in this role, who was in office from February 8, 2024, to September 21, 2024. Chappaz previously directed the Mission French Tech, fostering startup support in France and led the largest international delegation to CES 2022 in Las Vegas. Prior to 2021, she gained experience at digital firms like Vestiaire Collective and Zalora.

1 min

IFTM24 : la blockchain pour en finir avec les nuitées invendues ?

🏠 At IFTM 2024, CEO Clément Vergnolle and Marketing Director David Ferreira of Slotr showcased blockchain experiments with vacation rental stakeholders and territories, highlighting the technology's potential to revolutionize the sector by enabling the resale of overnight stays through "tokenization.

3 min

IFTM24 : tour d’horizon de la tech zone

🏗️ At the IFTM 2024 fair, innovation in Tourism was showcased in the Tech Zone by Theta, highlighting AI, immersive technologies, payment solutions, and ecological transition. KaviarTech presented the immersive Apple Vision Pro, offering experiences like a tour of La Réunion through space photography. Certif-IA, a startup assisting SMEs with AI integration for two years, demonstrated creating travel itineraries in 90 seconds. Keewe, specializing in international transfers and currency exchange, with 50% of its clientele from the Tourism sector, aims to connect payment technology with instant carbon footprint measurement for imports, supporting ecological transition and compensating by investing in carbon offset, reforestation, and coral protection projects.

2 min

Travel Shops : après les influenceurs, Expedia intègre des marques et des destinations

🏠 Expedia integrates 100 brands, influencers, media, and tourism offices into its Travel Shops program, including FC Arsenal, Travel Alberta, Condé Nast Traveler, and actor Jaime Camil. This initiative allows partners to promote their favorite hotels for booking through the Expedia app. Announced during Expedia's annual event, the Travel Shops aim to inspire millions of travelers by creating a direct path from inspiration to booking, aligning with social media trends on platforms like Instagram and TikTok. Expedia plans to further expand these shops in 2025, allowing anyone to create their own shop.

3 min

Transition digitale : où en sont les TPE et PME françaises ?

💻 France Num's 2024 barometer surveyed 10,125 businesses, revealing 79% of TPE and SME leaders view digital technology as crucial. Yet, 22% struggle to implement digital services. Only 15% are aware of the DGE's support mechanisms like France Num. Additionally, 42% see digital as a revenue driver, up from 39% in 2023. Cybersecurity concerns are high, with 49% fearing hacks, though 81% have cybersecurity measures, including 96% with antivirus software. Despite 78% facing no issues in digital service implementation, the majority are unaware of available resources and support.

1 min

Location de vacances : Guesty lance deux nouveaux outils utilisant l’IA

💻 Guesty, a vacation rental and hotel PMS provider, has launched two AI-powered tools: an AI assistant for website creation and ReviewSmart AI for analyzing guest reviews. The AI assistant aids property and hotel managers in automating website creation without technical skills. ReviewSmart AI automatically identifies negative guest reviews, categorizes them, and converts them into performance indicators to enhance guest experience. Following a $130 million Series F funding in April, Guesty states 25% of users have adopted the website creation tool.

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