Medialog and TheFork join forces for simplified management of restaurant reservations and orders

Medialog, an expert in POS solutions for restaurants and hotels, and TheFork – via TheFork Manager – the #1 restaurant management software in Europe, are proud to announce their partnership. This collaboration marks a major step forward in optimizing operations by consolidating and simplifying reservation and order management.

With this new integration, restaurateurs using Medialog et TheFork Manager now benefit from seamless synchronization between their reservations, room management and order and payment tracking.

How integration works

This integration allows direct transfer of booking information between TheFork Manager et Medialog, offering restaurateurs an optimized room organization and a simplified experience:

• – Automated reservations and order management : On the day of the reservation, once the restaurant confirms the customer’s arrival on TheFork Manager, Medialog receives the reservation and automatically assigns an order associated with the table (or tables). The staff only has to feed this order as the service progresses.
• – Centralization of customer data: At the end of the meal, the payment is processed directly in Medialog, thus centralizing all the information of the order and the payment. Once the payment is made, the order is closed, thus facilitating customer follow-up on k Manager.

Daily Benefits for Restaurateurs

• – Time saving : Restaurant owners can now manage their reservations and orders from a single interface, avoiding double handling and reducing the risk of errors.
• – Better management of room services : By synchronizing reservations with orders, this integration optimizes table management and improves the customer experience.
• – Smooth payment process : Since payment is directly integrated into Medialog and TheFork Manager, restaurateurs benefit from complete transaction tracking, simplifying accounting.
• – Customer preferences : for Medialog partner restaurateurs, transaction tracking will be directly integrated into TheFork Manager. Thanks to the data exchanged, restaurateurs will be able to have a complete vision of their customers’ preferences and better meet their needs.

A collaboration for the future

“This new integration with TheFork is part of our vision of ever more fluid and efficient management for restaurants,” says Cyrille Bellefaix, CEO of Medialog. “We are convinced that this solution will offer a real asset to restaurateurs, allowing them to focus more on the quality of their service and the customer experience.”

Damien Rodiere, General Manager of TheFork Western Europe, adds: “With this integration with Medialog on TheFork Manager, we are strengthening our commitment to restaurateurs by providing them with ever more efficient and turnkey management software, to simplify their service and develop their business.”

For more information on the Medialog and TheFork integration, or to discover our management solutions dedicated to catering, visit www.medialog.fr  and https://www.theforkmanager.com/fr-fr

About Medialog

Medialog is a company specializing in the development of innovative software solutions dedicated to the management of restaurants and hotel establishments, created in 1988. For 6 years, Medialog has been offering a complete range of tools, from cash register systems (POS) to reservation and seating plan management solutions, as well as inventory and payment management modules. Thanks to solid expertise and an approach focused on the needs of restaurateurs, Medialog helps establishments optimize their daily operations and improve the customer experience, while ensuring simplified and centralized management.

About TheFork

TheFork, a Tripadvisor® company, is the leading online restaurant reservation site in Europe. A champion of gastronomy and the restaurant industry, TheFork connects restaurateurs and foodies through its cutting-edge digital tools. With a community of nearly 55 partner restaurants across 000 countries, nearly 11 million app downloads and over 40 million verified reviews, TheFork is the go-to app for all foodies looking for unforgettable restaurant experiences. With TheFork, foodies can easily find a restaurant according to their desires, check availability in real time, book directly online 20/24 while taking advantage of exclusive offers and pay their restaurant bill directly from the app.

TheFork also allows restaurateurs to sustainably develop their business, thanks to its all-in-one restaurant management software, TheFork Manager, No. 1 in Europe. Designed with and for restaurateurs, it allows them to centralize all their reservations 24/7, maximize their occupancy rate, effectively combat no-shows, engage in dialogue with their customers and increase their visibility by connecting to the largest and most loyal community of gourmets.

Press contacts

Name: Peggy Desplats
E-mail : peggy@medialog.fr
Phone: + 33 (0) 1 44 24 05 04

Name: Jessica Saunier
E-mail : jessica@pascalevenot.fr