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🏕️ En France, les chaînes/groupes hôteliers représentaient 59% du chiffre d'affaires hôtelier en 2019, contre 35% en 2010, pendant que les indépendants généraient 41%. L'été 2023 a vu 141,7 millions de nuitées, avec l'hôtellerie de plein air (HPA) dépassant l'hôtellerie traditionnelle. La France compte 685 400 emplacements de camping contre 655 900 chambres d'hôtel, avec 40% de ces emplacements équipés de mobil-homes ou de chalets, en hausse par rapport à 30% en 2016. Le secteur a produit 2,8 milliards d'euros en 2019, croissant de 3,5% par an, positionnant la France comme leader des campings en Europe et deuxième au monde.

🏨 Akena Hotels, specializing in 3-star hotel segment, opens its first 4-star establishment in Serris, near Disneyland Paris. Recently acquired hotels in La Ferté-Bernard (72) and Poitiers (86), and a new hotel in Hoerdt near Strasbourg in July. Upcoming projects for 2025 in Châlons-en-Champagne, Provins, and the Nantes metropolitan area. The 4-star Akena Serris - Val d’Europe hotel boasts 111 rooms, with a team of 12 offering guest services. Hospitality focuses on lifestyle and local identity.

🍽 Compass Group France finalized the acquisition of Dupont Restauration after receiving regulatory approvals, enhancing its presence in the French collective catering market. Established in 1969, Dupont Restauration has a turnover of approximately €310 million in 2023, employs more than 3,000 people, and serves up to 230,000 meals daily across over 700 sites, including schools, businesses, administrative and medical facilities, and also offers meal delivery from nine central kitchens and catering services. This strategic union strengthens Compass Group's position in education, health, corporate, and administrative sectors.

🏨 In summer 2024, Les Vagues Hôtel & Spa, Arcachon's first 5-star hotel, opens at 9 Boulevard de l’Océan. Owned by Christophe San José, the hotel offers 32 rooms with views, direct beach access, a Phytomer spa, a gourmet restaurant, and Arcachon's tallest rooftop terrace. The property boasts maritime bistronomy and local seasonal products, while the adjacent villa has 13 rentable suites. Le Boutique Hôtels Collection, started in 2015, now includes 10 locations.

🏥 RX France organized EquipHotel, opening on November 3 in Paris, with key issues in hospitality discussed at the inaugural conference on November 4. Keynote speakers included Guillaume Gomez, French gastronomy ambassador, Stéphane Layani, President of Rungis Market, and Alexandros Vassilikos, President of Hotrec, addressing challenges such as talent attraction and continuous employee training, with Catherine Quérard noting 60% of recruits lack diplomas.

🛒 In France, during the 2023 Black Friday week, home equipment spending reached €751 million, a slight decrease of 1% from 2022. Over 5 years, Black Friday revenue increased by 22% according to Kantar Worldpanel. The average spend per person in 2022 was €67, with a yearly budget of €330 for French consumers. The three days of Black Friday accounted for 10% of total November sales.

🔎 Trip.com harnesses artificial intelligence (AI) to tailor offers for travelers, per Andy Washington, General Manager for Europe at Trip.com. Online Travel Agencies (OTAs) are investing in technology to enhance customer experience, with AI doubling in learning speed and capacity annually—improving data understanding. AI enables smaller players to comprehend data and develop AI with the right partners, positively impacting the industry. Trip Genie, Trip.com's personal assistant, transforms the OTA from a simple booking engine to a full-fledged online travel agency by providing recommendations and supporting the booking process. Data sets are primarily customer behavior-based, respecting privacy choices, and vary by region. Trip Genie aims to evolve into a virtual travel agent, focusing on the inspiration phase and travel adjustments to prioritize customer satisfaction.

🏨 Amanda Hyndman named Operations Director effective 1st November 2024, with over 30 years in luxury hospitality and 18 at Mandarin Oriental. Scott Woroch joins the board as Independent Non-executive Director from 4th November 2024, with 30+ years in the sector and past experience at Four Seasons. The appointments aim to enhance expertise and efficiency in luxury hospitality as part of Mandarin Oriental's global growth strategy focusing on luxury, expansion, and improved client experiences through advanced technology.

🏨 Contact Hôtels joined the Global Alliance of Private Hotels at EquipHotel 2024 on November 4 at 11:00 AM, expanding its network and visibility globally. The alliance includes Small Danish Hotels, Ringhotels, Petit Hotel, Golden Chain, Classic Norway Hotels, Charme & Caractère, and Asure, enhancing cooperation among independent hotels. Benefits include new business opportunities, shared best practices, marketing partnerships, joint reservation platforms, preferred equipment and service rates, and international promotional campaigns.

📢 The CHAT (Club Hospitality des Amis de la Tech) of GHR is calling for applications to form a hotelier working group and a restaurateur working group on "Les modules de réservation" to address challenges from sector platforms like The Fork, Zenchef, Booking, Expedia, Google, etc. Two groups are being formed: Groupe Restauration and Groupe Hôtellerie, each with 8-10 members, meeting every two months. Interested members should contact Amélie, the digital jurist, at a.logre@ghr.fr.