Top News

🏨 Florencia Cueto Pedrotti of Shiji conversed with Juanda Núñez, founder of Smart Travel News, discussing the importance of storytelling over sterile feature presentations in hospitality. Key takeaways include: overcoming legacy system integration issues, personal touches fostering emotional connections, differentiation through technology, and AI's role in enhancing productivity and strategy. The future emphasizes a balance between human-centric services and technological efficiency, where IT enhances rather than replaces human connections.

🌍 En France, plus de 2 400 établissements ont reçu la Clef Verte en 2025, un bond de 45% par rapport à l'année précédente. La cérémonie annuelle a eu lieu le 21 janvier au Musée des Confluences à Lyon. La région Île-de-France est en tête avec 438 établissements labellisés, suivie par la région Sud avec 342. Au total, les établissements labellisés représentent plus de 60 millions de nuitées, prouvant une tendance triplée en trois ans et comprenant près de 8% des 28 758 hébergements collectifs en France.

🏨 Hospitality ON lists newly opened hotels and upcoming inaugurations internationally, providing a map of the locations, photos, and key information. The color-coded map indicates recent openings (yellow), future openings announced this week (blue), rebrandings that reopened this week (green), and newly signed hotel projects (orange).

🌍 Thierry Marx, president of UMIH, visited Mayotte on Friday, January 17, to support professionals affected by Cyclone Chido. Mayotte's economy, already facing major challenges, worsened after the cyclone, with 67% of hospitality and agriculture establishments closed, threatening jobs and the island's attractiveness. UMIH Mayotte, led by Charles-Henri MANDALLAZ, is coordinating relief efforts, including damage assessment, repair planning, securing aid for affected businesses, reducing air freight surtaxes, and strengthening ties with agriculture and training sectors.

🏨 ECO-ONE, sustainability leader in hospitality, launched a new platform for buying and selling second-hand furniture dedicated to the French hotel market, aiming to promote circular economy. With over two years in France and a robust catalog of French products, the platform connects hotels for secure and efficient transactions. After six months in Spain, over 400 hotels joined, and 1,000 products were sold.

🏦 Christoph Mares joined Boutique Group as CEO in January 2025, succeeding former CEO Mark De Cocinis. With over 25 years in the hotel industry, Mares previously served as COO at Mandarin Oriental Hotel Group and Emaar Hospitality Group LLC. Boutique Group aims to showcase Saudi hospitality and culture through iconic palaces, starting with The Red Palace, set to open in April 2026. Mares expresses eagerness to share Saudi Arabia's evolving hospitality legacy with the world.

📖 The GHR Department of Social Affairs is hosting a webinar titled "Employee Inaptitude: Steps to Follow" on January 30, 2025, from 10 am to 11 am. The webinar will discuss the procedures employers must follow after determining an employee's inaptitude. Partnering with Klesia and Malakoff Humanis, registration is available online.

🏨 In the hospitality industry, multidisciplinary teams, consisting of members from diverse departments like management, catering, marketing, and client services, enhance decision-making through creativity and innovation. They address complex issues such as customer satisfaction and operation optimization. Clear communication and defined common goals are vital to overcoming challenges like misunderstandings and decision-making delays. Effective leadership, collaborative tools, and team-building activities are recommended for maximizing efficiency and competitiveness in the dynamic market. Hospitality entities can succeed by adopting collaborative mindsets and creating environments of psychological safety.

📈 MKG Consulting annually predicts the evolution of key European hotel markets. France and the UK, the "pioneer" markets, recovered post-Covid but showed a relative activity slowdown in 2024. They are expected to perform better in 2025, though growth rates of KPIs are predicted to be below historic standards. Germany, DACH region, and Benelux anticipate an "alternating slowdown" with expansion and contraction phases. Despite a positive 2019/2024 growth, recent months have shown a slowdown and reduced occupancy rates. Southern Europe, with strong growth and occupancy rate increases in 2024, is expected to support prices in 2025 amidst moderate supply growth.

🌏 Radisson Blu Hotel, Bengaluru Outer Ring Road, awarded the LEED Net Zero Carbon certification by the US Green Building Council (USGBC), is the first in Radisson Hotel Group's global portfolio to reach this milestone. This achievement follows the hotel's LEED 4.1 O+M Existing Buildings Platinum certification earned last year. To obtain the Net Zero status, the hotel offset its annual carbon emissions of 4,038 metric tons through renewable energy investments and other environmental innovations.