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In this Product Highlight series, we examine the various features and functions of the Console, the interface of our Guest Communications Hub. This practical insight demonstrates how easy it is to enhance communications with guests using our conversational AI. In the following article, we take a look at Aplysia 3, a next-generation chatbot designed to […]

Airport transfers are a key part of your guest journey, but managing them manually can lead to mistakes, delays, and extra stress for your team. Automating this process keeps things running smoothly, improves the guest experience, and helps your hotel save time and resources. With omnichannel communication solutions, managing airport transfers to and from the […]

Agentic AI has moved from being just a talked-about concept to an actual tool for a competitive advantage. Hotels are facing rising guest expectations, staff shortages, and the challenge of increasing direct bookings. To tackle these issues, many are turning to AI agents as a practical solution to fill the gaps and keep operations running […]