Innovation

📦 Boulogne-Billancourt, 7 juillet 2025: MyBeezBox, solution de boutiques en ligne, lance une option premium d'envoi postal pour les bons cadeaux, imprimés sur papier cartonné. Ce service premium, financé par l'acheteur et activé lors de la commande, vise à augmenter les ventes pour les occasions spéciales. Automatisé et sans intervention manuelle, il permet aux établissements de se démarquer. Plus de 1600 professionnels utilisent déjà MyBeezBox pour diversifier leurs revenus.

🚀 Aéroport de Berlin Brandenburg (BER) utilise l'IA depuis février 2025 avec Beragent, un assistant polyglotte 24/7 en 4 langues, ayant traité plus de 18,000 appels, 85% de satisfaction. Miami développe une app pour malvoyants avec Rebokeh. Madrid-Barajas utilise MaxAutomate pour automatiser l'embarquement. Londres-Gatwick optimise les opérations au sol avec Veovo. D'ici 2027, 77% des aéroports prévoient un centre de cybersécurité AI.

💻 RoomRaccoon and HiJiffy have partnered to enhance hotel management. Founded in 2017, RoomRaccoon, a hotel management system, integrates HiJiffy’s AI-driven communication platform, allowing automation of 90% of client interactions across over 130 languages. This integration aims to increase direct bookings and improve customer experiences for independent hotels. The collaboration reduces reservation abandonment by engaging potential clients through live chat and social media, streamlining direct bookings and enhancing revenue. RoomRaccoon expands its AI capabilities, including the RaccoonRev Plus feature.

🚄 Myke Hide, CTO of Trainline, 2023, UK, Europe. Trainline aims to become the leading global rail booking platform by integrating with 300 transport providers via "Platform One". AI enhances personalization, pricing, and journey suggestions. By 2025, their AI-powered travel assistant, available on iOS and Android in the UK, automates complex requests like delays and refunds. Internally, AI tools support their 1,000 employees, including 600-700 technical staff. Trainline collaborates with ChatGPT, leveraging Model Context Protocol servers.

💸 In 2024, Southwest's Rapid Rewards generated $8.8 billion, constituting 21.1% of its revenue. Despite these figures, 95% of reviews for top loyalty programs rate them poorly. Frustration grows as costs for flights, like a business class transatlantic seat, now require up to 150,000 miles. Meanwhile, 89% of baby boomers are loyal to airline programs compared to 65% of Gen Z. Start-ups, receiving nearly $500 million in 2024, aim to improve flexibility and personalization in rewards.

🚀 CatanaGroup, a catamaran pioneer for over 40 years, introduces SEATY, a brand for modular floating habitats. SEATY offers autonomous, configurable residential and professional modules for calm waters like bays, ports, lakes, rivers, or canals. These eco-friendly alternatives to traditional spaces cater to tourism professionals, businesses, and eco-conscious individuals. Benefiting from CatanaGroup's expertise in nautical design and maintenance, SEATY promotes sustainable living and working near water.

💻 Olive by Embassy launched Open Hotels in India, an AI-driven hotel solution currently implemented in 12 establishments. This tech-focused approach reduces hotel staff by 57%, changing the employee-to-room ratio from 0.7 to 0.3. Open Hotels, available as a franchise or a full-service model, enhances RevPAR and customer experience. Inspired by AI innovations like Las Vegas's Otonumous Hotel, Olive offers a scalable, personalized service solution for the hospitality industry, aiming to integrate AI seamlessly into hotel operations.

🚀 Libeo, a French fintech founded in 2018, reached financial profitability in early 2025 by focusing on its core business: innovative purchase and expense management solutions for restaurants and franchises. With a 50% revenue growth in 2024, the company closed UK operations and launched "Libeo AI," enhancing financial teams' efficiency. Supported by investments from DST, LocalGlobe, Serena, and Breega, Libeo's strategic refocus and innovation drive sustainable growth in the French dining sector.

💰 Bhutan partners with Binance Pay and DK Bank to launch the first national cryptocurrency payment system for tourism. With 1,000 local merchants onboard, tourists can use Bitcoin, Ethereum, and stablecoins for expenses. Average crypto-spending tourists spend $1,000, tripling typical tourist spending. The initiative aims to attract 300,000 tourists annually by easing financial transactions, even in remote areas, through mobile and QR code payments, boosting Bhutan's tourism and financial inclusion.

💻 D-EDGE launched a dedicated CRM for the hospitality industry, enhancing its all-in-one platform. On June 30, 2025, D-EDGE legally merged with LoungeUp to create this CRM. The integration helps hotels enhance customer knowledge, boost revenue per stay, and deliver personalized experiences. CEO Pierre-Charles Grob emphasized the CRM's role in simplifying hotel operations and enriching customer experiences. This strategic tool covers the entire customer journey from distribution to loyalty management.