Effet Streisand : Tout savoir sur ce phénomène médiatique
📰 The Streisand effect, originating in 2003 with Barbara Streisand's lawsuit over an aerial photo of her house, illustrates how censorship attempts can backfire, resulting in widespread attention—420,000 people viewed the image within a month. To manage a bad buzz and protect e-reputation, it's advised not to delete content arbitrarily, respond calmly, maintain message consistency, and engage with customer reviews proactively. Surveillance and leveraging bad buzz into opportunities, like Q&A sessions and transparent communication, are strategic for maintaining a positive brand image. Guest Suite offers e-reputation solutions including satisfaction surveys, feedback collection, and positive review dissemination across platforms like Google.
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