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10minhotel.com

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10minhotel.com est le premier site web français dédié aux professionnels de l'hôtellerie, offrant une centralisation d'informations, de nouvelles, de tutoriels et de meilleures pratiques dans le secteur. La plateforme, intuitive et conviviale, donne accès à des conseils pour améliorer différents aspects de la gestion hôtelière. En complément, le site propose le podcast "10 min pour un hôtelier", proposant des analyses, des interviews d'experts et des conseils pratiques. Le but de 10minhotel.com est d'aider les hôteliers à rester informés et compétitifs sur un marché en constante évolution.

What is a sustainable hotel?

Sustainability in hotels is not just a trend or a buzzword; it’s a long-term responsibility. It involves adopting practices that reduce environmental impact and promote social and economic well-being. Eco-friendly hotels are all about conserving resources and protecting the environment. They focus on energy efficiency, reducing waste, and supporting the local community. These hotels are […]

5 min

How technology improves hotel reception etiquette

Creating a positive first impression at reception is crucial for shaping the guest experience. A warm and attentive welcome makes a significant impact, especially when guests seek personalised and memorable moments. While the human touch remains vital, blending it with hotel technology is key to delivering an exceptional welcome. Want to improve your hotel’s reception […]

1 min

L’HÔTEL PILGRIM REJOINT LA COLLECTION DU GROUPE GINTO HÔTELS

🏨 The 4-star, 53-room boutique L'Hôtel Pilgrim in Paris is acquired by Ginto Hôtels and will join their collection on November 4, 2024.

3 min

PMS : un logiciel au service des hôteliers, c’est possible ?

🏨 Aurélien Vionnet, CEO of Thais and former R&D engineer at Thales and LNAspace, leveraged his space engineering and hotel industry expertise to create Thais PMS, now equipping over 750 establishments in France since its inception in 2006. A significant overhaul of Thais' interface involved 3500 hours of development over 8 months, focusing on an intelligent "to-do list" for operational staff, an intuitive yield management interface for revenue managers, custom dashboards for management, and a web app for client experience, aiming to automate administrative tasks to prioritize human interaction. Thais also plans ergonomic upgrades for its restaurant and service modules, emphasizing close internal collaboration for continuous innovation. 🌐 https://thais-pms.com/

5 min

Loi Airbnb adoptée : coup dur pour les hébergeurs touristiques indépendants

🏡 Assemblée nationale française adopts legislation on November 7 to regulate furnished tourist accommodations. Key measures include registration requirement, reduced tax deductions from 50% to 30% for non-classified rentals with a €15,000 ceiling, and from 71% to 50% with a €77,000 ceiling for classified rentals and guesthouses. Residence rentals capped at 90 days, down from 120. Energy performance diagnostics ranked D by 2034 for non-primary residences. The number of furnished tourist accommodations surged from 300,000 to 1.2 million over eight years. Guest & Strategy, founded in 2010, confirms regulation necessity. Only 21,500 guesthouses exist in early 2023. The reform may increase tax burdens, potentially leading to closures, impacting state revenue.

4 min

Explained: What is data mining and its role in our solution

📊 Data mining, a transformative method for industries, is integral to HiJiffy's AI, Aplysia. The data analysis process involves identifying a business question, collecting data, preparing it, analyzing for insights, and presenting findings. In hospitality, this can improve operations, satisfaction, and revenue. Key metrics include CSAT, Automation Rate, and CTR. HiJiffy utilizes data from user and agent interactions and offers reports for internal performance, client activity, and team evaluations. The iterative process demands continuous monitoring, with Customer Success Alerts for proactive improvements, and feedback insights to enhance guest experiences.

5 min

Comment choisir les bons réseaux sociaux pour votre hôtel : Instagram, Facebook ou TikTok ?

📱 Hootsuite reveals 79% of consumers say Instagram influences their purchasing decisions, while Facebook remains the most used social media platform with approximately 2.91 billion active users monthly in 2023, according to Statista. TikTok is gaining traction with 41% of users aged 16-24, as per GlobalWebIndex. Hotels are advised to utilize Instagram for visual appeal, Facebook for its reach and advertising tools, and consider TikTok for a young, dynamic audience, but be mindful of the high content demand and uncertain ROI.

2 min

Thaïs annonce la sortie du nouveau Thaïs PMS

🏨 After 8 months of development, Thaïs team released the new Thaïs PMS, leveraging over 10 years of experience. The cloud-based software features an intuitive UI, reduced low-value tasks, and enhanced responsiveness, across all devices. The redesign focused on user needs across all hotel roles, incorporating a daily dashboard for receptionists. Built on 2024 technology, the platform allows easier and faster updates. Demonstrations are available for clients and partners.

2 min

Thaïs annonce la sortie du nouveau Thaïs PMS

💻 Thaïs team announces the release of the new Thaïs PMS after 8 months of development. Leveraging 10+ years of experience, the cloud-based, user-friendly software is designed to reduce low-value tasks, improve responsiveness, and offer highly customizable statistical dashboards. The 2024 technology-based PMS aims for easier and faster updates to meet evolving hotelier and customer needs. Features include a daily dashboard for receptionists, enhancing practicality and ergonomics.

4 min

Nouveau Thaïs PMS : les raisons derrière la refonte

💻 Thaïs PMS, a hotel property management system (PMS), underwent a complete redesign to avoid technological debt, boost its evolvability, improve user experience for hoteliers, and make the PMS more intuitive and less central to daily tasks. The development took 8 months and embraced technologies of 2024, offering regular updates every 2 weeks, with a focus on easing daily routines for various hotel roles. The team has a 10-year track record of accumulating features and now aims to make the software more fluid and supportive for hotel staff.

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