Innovation

🗺 Cocohop, 2025, launches its B2B2C platform for customized travel planning, accessible to travel agencies and travelers. The platform integrates AI to automate travel organization, featuring 50 million tourist points of interest. 500 beta testers helped refine the tool, enhancing human expertise. Theya, an AI agent, utilizes Gemini and various servers like Airbnb and Amadeus. Cocohop tests Google's Agent2Agent (A2A) protocol, streamlining multi-agent systems and automating tasks like flight catalog consultation.

💻 HiJiffy a introduit Aplysia 3, un chatbot innovant basé sur la technologie RAG, permettant aux hôtels de répondre précisément à des questions illimitées. Les équipes hôtelières peuvent utiliser deux documents pour mettre à jour instantanément le contenu, facilitant le déploiement et la gestion. Conçu pour les groupes hôteliers, Aplysia 3 offre une cohérence globale avec une personnalisation locale, garantissant des réponses intelligentes et pertinentes en comprenant l’intention des clients.

🛠 Skyted reveals its Skyted 320 headset at VivaTech in Paris on June 11-12, 2025, with commercialization starting June 18. Vietnam Airlines collaborates with FPT to accelerate digital transformation with AI and blockchain. Mirai's new booking engine boosts multi-room conversion by 56%, reducing scrolling by 90%. Zoox issues a second software recall after a May 8 collision in San Francisco. Hyundai to deploy over 1,100 EV charging robots at Incheon Airport by next year.

🏠 Wander, the luxury short-term rental platform, secured $50 million in Series B funding in May 2025. The American startup, founded by John Andrew Entwistle in 2021, plans to enhance global expansion and its AI-driven WanderOS system. Key investors include QED Investors and Fifth Wall. With over 1,000 properties, Wander aims to tap into a vast market of 300,000 suitable homes worldwide, following previous rounds raising $20 million in 2022 and $7 million in 2021.

💻 HiJiffy a lancé Aplysia 3, un chatbot RAG pour les hôtels. Les équipes hôtelières peuvent rapidement intégrer des données grâce à deux documents : un pour la marque et un pour chaque établissement. Aplysia 3 fournit des réponses en temps réel, s'adaptant aux demandes spécifiques comme les horaires de restaurant. Ce chatbot automatisé réduit le travail du personnel, avec un tableau de bord pour suivre les performances. Disponible sans frais supplémentaires pour les clients HiJiffy.

🚀 Les taxis volants, testés dans plusieurs métropoles mondiales, pourraient révolutionner la mobilité urbaine. Ces véhicules futuristes promettent de mettre fin aux embouteillages et aux longs trajets stressants, tout en offrant une solution potentielle pour décarboner les transports urbains.

🏫 Noisiel, 28 May 2025: Luxury Hotelschool Paris announces a third campus opening at the historic Chocolaterie Menier, Noisiel, Seine-et-Marne. By 2028, "La Cité du Goût" will welcome international students, career changers, and experts. Located in the former chocolate packaging building (1,200 m²), it features classrooms and practical spaces, promoting immersive education. Director Olivier Deveaud highlights its innovative training offer. Linkcity leads the transformation into a vibrant living district.

🛫 Theta Travel Tech, led by CEO Cyril Guiraud, will deploy AI integration in travel agency reservation systems starting June 2025. The initiative aims to enhance agent training and boost conversion rates. AI will function as an overlay in existing tools, facilitating natural language queries and offering travel options scored for relevance. Discussions are ongoing with a Latin American agency network for a potential white-label launch. The use of generic LLMs and specialized travel SLMs supports data-driven decisions.

✈️ Malaysia Airlines expands its partnership with Google, initially formed in 2024, focusing on AI and data-driven marketing. A joint business plan includes a YouTube communication strategy targeting the UK, Oceania, Japan, and Southeast Asia. At the MATTA fair, they showcased an interactive cabin using Google's Veo technology. As part of Visit Malaysia 2026, Malaysia Airlines aims to enhance customer interactions and position Malaysia as a leading aviation and tourism hub.

🗺️ Ray Chen, CEO of Vacations at Trip.com Group, spoke at Envision 2025 in Shanghai about integrating AI into the travel process. Notably, AI boosts conversion rates by 3%, automates 80% of customer service requests, and reduces labor costs by 60%. The precision of AI-fueled feedback analysis reaches 95%. The company's Net Promoter Score rose by 21% in 2024. Trip.com operates in over 150 countries, collaborating with 6,000 travel agencies.