Innovation

🛑 2025, hotels globally: AI ranks low in tech investments as per the State of Distribution Report 2025. Conducted by HEDNA and Hi Hub, it surveyed over 700 brands with 21,000 establishments in 310 cities, between December 2024 and March 2025. While Revenue and Property Management Systems lead, AI sits at 18th among 19 expenditure categories. Hotels prioritize immediate revenue impact over AI, citing integration challenges and lack of proven ROI.

💻 Uber, June 2025, San Francisco: Uber AI Solutions launched to aid global businesses in robotics, AI, and autonomous driving, leveraging Uber's data processing that handles 33 million rides daily. Uber's platform provides data training and AI optimization services across 70 countries and 10,000 cities. This strategic pivot mirrors Amazon's cloud offer and aims to rival Google, Microsoft, and Amazon in cloud and AI markets, emphasizing Uber's tech-driven focus.

📈 Paris, le 24 juin 2025 : D-EDGE Hospitality Solutions présente son nouveau Booking Engine. Conçu pour l'expérience utilisateur, il simplifie le parcours de réservation en 3 étapes, augmentant les conversions à 12.3% par rapport à la moyenne de 3.2%. Le moteur maintient la continuité de la marque de l'hôtel, reconnaît les clients grâce à son intégration CRM et propose des paiements sécurisés à l'échelle mondiale. D-EDGE, filiale d'Accor, soutient plus de 17,000 hôtels mondialement.

📱 RoomRacoon integrates with GuestButler to automate hotel customer relations via WhatsApp. The partnership enables automation of up to 80% of frequent inquiries, such as reservations and WiFi codes, using AI. Available 24/7, it allows hotel staff to focus on core tasks. This follows RoomRacoon's recent AI-powered revenue management solution. Despite the potential, a 2025 report shows low adoption of AI tools like ChatGPT among 700 surveyed hotels.

📱 RoomRaccoon, a leading PMS for independent hoteliers, integrates with GuestButler, an AI-powered WhatsApp automation solution. This partnership allows hotels to automate 80% of frequent customer inquiries, such as Wi-Fi codes and arrival times, 24/7. This improves customer satisfaction and frees up reception time. The integration is available globally for RoomRaccoon users. Tymen van Dyl, CEO of RoomRaccoon, emphasizes this as part of a broader AI strategy enhancing the hospitality experience.

💻 D-EDGE Hospitality Solutions launches a new Booking Engine designed to enhance direct bookings with an intuitive, three-step process. This advanced system aims to boost conversion rates and engage visitors more effectively. Internal analyses reveal top hoteliers achieve a 12.3% direct conversion rate, significantly surpassing the industry average of 3.2%. The Booking Engine's responsive design ensures seamless user experiences across all devices, aligning with hotel branding and meeting modern traveler expectations.

📦 The interconnection between Console SecretBox and TheFork, Europe's leading restaurant reservation platform, enhances performance and automation. It allows for seamless gift voucher management, automates reservation synchronization, and updates voucher status. This integration targets sectors such as hotels, restaurants, and spas, helping them boost sales and improve customer experiences. TheFork connects over 60,000 restaurants in Europe, and this synergy offers a streamlined, error-reducing system, ideal for enhancing conversion rates and optimizing gift voucher sales.

💰 Navan, a U.S.-based travel tech company, confidentially filed for an IPO with the SEC in June 2025, 10 years post-foundation by Ariel Cohen and Ilan Twig. The IPO's share details remain undetermined. In June 2024, Amy Butte became CFO, hinting at this move. Navan, with 2,700 employees across 50 global locations, aims to leverage B2B tech market revival and investor confidence. This confidential filing allows strategic preparation without immediate public scrutiny.

📷 Meta, in June 2025, unveiled new smart glasses with Oakley, after selling 2 million units of its Ray-Ban model. The Oakley Meta HSTN targets athletes, featuring an ultra HD camera for 3K video and integrated speakers. It offers autonomy of 8 hours normal use and 19 hours standby, with a charging case providing 48 more hours. Limited preorders start July 11, 2025, in multiple countries, aiming to expand AI’s use in daily mobility.

🚀‍ Ramp, une fintech américaine, a levé 200 millions de dollars (173 millions d'euros) en série E, atteignant une valorisation de 16 milliards de dollars. Depuis 2019, Ramp a levé 1,4 milliard de dollars. La société utilise l'IA pour gérer les dépenses, avec 270 fonctionnalités automatisées, et sert 1,5 % du marché nord-américain. Ramp gère 80 milliards de dollars de transactions annuelles, économisant 10 milliards de dollars et 27,5 millions d'heures pour ses 40,000 clients.