Innovation

💻 RateGain Travel Technologies Limited has completed the acquisition of Sojern, enhancing its AI-driven SaaS solutions for the travel and hospitality sector. This strategic move, announced today, combines RateGain's Martech expertise and Sojern's traveler engagement capabilities, serving 13,000 clients globally across the Americas, Europe, Middle East, Africa, and Asia-Pacific. By integrating marketing, distribution, and revenue management, they aim to bolster multichannel demand generation and precise targeting in the industry.

📷 Emirates invests 85 million AED (approximately 20 million euros) in over 200 biometric cameras at Dubai International Airport's Terminal 3. These cameras use facial recognition technology to streamline passenger processes, from check-in to boarding. Collaboration with Dubai's GDRFAD enables registered passengers to bypass traditional checks without passports or boarding passes. Registration is voluntary for Emirates customers aged 18+. Launched in 2017, this initiative enhances speed, efficiency, and digital hospitality at one of the world's busiest hubs.

📰 Acxiom and ReachTV, November 2025, United States, 90 airports, 📊 partnership for a Retail Media Network targeting 50 million travelers monthly. Combining ReachTV's airport inventory with Acxiom’s data, they aim for omnichannel campaigns and real-time activation through Travel Sync 365 technology. The project promises improved traveler engagement with targeted video and live content, setting a new standard for data-driven media. CEO Lynnwood Bibbens highlights enhanced travel experiences and audience connectivity for brands.

📋 Nemea, opérant 59 établissements, réoriente sa stratégie sur les résidences urbaines, proches des bassins d'emploi et universités. La cession de sa branche tourisme à Goélia permet de se concentrer sur la mobilité étudiante et professionnelle. En 2022, le concept Appart'Hôtel & Suites a été lancé à Nice, avec des résidences prévues pour être classées 4 étoiles. En 2026, neuf établissements, incluant sept résidences étudiantes, seront rénovés pour améliorer confort et durabilité.

📰 Revolut acquires Swifty, an AI travel agent from Lufthansa Innovation Hub, enhancing its lifestyle services with end-to-end conversational concierge. This move aligns with its "super app" strategy, providing seamless "chat to book" travel planning. Swifty's co-founders, Stanislav Bondarenko and Tomasz Przedmojski, join Revolut to improve AI travel solutions. Serving over 65 million clients, Revolut aims to integrate finance, AI, and lifestyle, simplifying travel and daily needs.

💻 Expedia, depuis mars 2023, collabore avec ChatGPT pour améliorer la recherche et réservation de voyages. En octobre 2025, cette intégration permet de comparer et réserver voyages directement via l'interface ChatGPT. Clayton Nelson, VP des Partenariats Stratégiques, indique que malgré une faible part de marché actuelle, l'utilisation de l'IA génère un taux de conversion plus élevé. Expedia poursuit sa stratégie d'IA générative pour offrir des expériences personnalisées, notamment avec le lancement de Smart Trip AI.

💻 En 2023, HiJiffy highlights the transformative power of multimodal AI in hospitality, offering seamless integration of text, voice, image, and video for personalized guest experiences. As travelers demand faster interactions, this technology unifies various communication channels. From contactless check-ins to real-time translations, multimodal AI is essential for meeting the evolving expectations of hotel guests, making it a strategic asset in modern hospitality management.

🚀 Joby Aviation, a California-based eVTOL firm, partners with NVIDIA to enhance autonomous flight tech using the NVIDIA IGX Thor platform. Abingdon Software Group acquires Romanian travel tech firm dcs plus, operating in 60+ countries, to integrate AI and cut operational costs. Sabre and Japan's ANA launch global NDC content, benefiting 40+ countries. Open Links Golf introduces AI-powered Birdie for personalized golf trip planning. Chinese Dida Holdings, founded in 2012, restructures around AI, appoints Daryl Lee as CEO.

📱 SITA and easyJet launched the SITA Agent App, a mobile application that enhances ground operations, providing flexibility and efficiency at airports. Tested in the UK over 12 months, it involved 1,000 staff and processed over 40,000 boarding passes and 30,000 passengers. At London Gatwick alone, 1.4 million passengers were assisted, and 17,000 boarding passes issued in eight months. This innovation is set for implementation across 150 European airports to modernize customer service and reduce infrastructure reliance.

💰 Juillet-Septembre 2025, Booking Holdings atteint un volume de réservations brutes de 49,7 milliards de dollars (+14% sur un an). Chiffre d'affaires trimestriel : 9 milliards (+13%). Bénéfice ajusté : 99,50 dollars/action, dépassant les prévisions. Glenn Fogel, PDG, note une croissance des nuitées de 8%. Partenariat avec OpenAI améliore la rapidité de recherche. Croissance notable aux États-Unis, Europe (chiffres élevés) et Asie (deux chiffres).