Room Checking

Attendants always know. They are the pumping heart of a hotel. Not the General Managers, not the owners. Attendants. They master the ancient ability to move between rooms, restaurants, meeting…

Recently I was approached to do an interview on my background and how I came to build a hotel tech startup. It took a lot of introspection on my part…

ifteen minutes for a stayover, thirty minutes for a checkout: that’s the average amount of time attendants spend to prepare a hotel room, according to industry statistics. To put things in…

“No man is an island entire of itself. Every man is a piece of the continent, a part of the main” wrote the poet John Donne. He was talking about mankind,…

Frictionless internal communication is what creates the “magic” guests feel when entering a well-run hotel. But there are some departments that have an intrinsically high level of miscommunication and misunderstanding…

Business travelers’ expectations, as opposed to leisure travelers, are that the hotel will help them fulfill the duties for which they came in the most efficient way possible. When something…