Gestion hôtelière

🏠 Château Léognan, a 5-star Maison Millésime located in the prestigious Pessac-Léognan vineyards near Bordeaux, has launched its gift voucher and product boutique through Console SecretBox. The initiative aims to significantly boost gift voucher sales by showcasing the château's experiences, including stays, wine tourism, spa moments, and gastronomic dining. The platform offers a simple, centralized order management system with a premium presentation, designed to save time and enhance customer experience details.

🏦 India, emerging from stereotypes attached to "Salaam Bombay!" and "Slumdog Millionaire", is the world's 5th largest economy with a growth rate over 6.5% in 2024. Accor Group partners with InterGlobe, aiming to operate 300 hotels by 2030, up from 71 with an additional 40 in the pipeline. Recently, Sébastien Bazin inked a deal for two establishments in Rajasthan: a Raffles Resort with 63 villas by 2027 and a 300-room Sofitel Legend by 2028. In 2005, India had approximately 68,000 classified hotel rooms, contrasted with Paris's 80,000.

🍷 L'Hôtel de Crillon unveils its first Côtes de Provence Sainte-Victoire rosé wine, crafted in partnership with Château Gassier. This offering epitomizes French Art de Vivre and adds exclusivity to guest experiences. Chosen for sustainable viticulture and rosé expertise, Château Gassier, led by sommelier teams under Xavier Thuizat, MOF, releases "Le pas du moine - 350". The name echoes the monks' pathway to Provence's Cross, symbolizing the vineyard's altitude. Harvested at night to maintain freshness and prevent oxidation.

🏨 OKKO Hotels Troyes Centre will open its doors on June 9, 2025, offering 106 rooms, a fitness area, and a 200 m² Club open to all guests. Located at the train station's foot in the city center, the 4-star hotel provides direct access to Troyes' medieval charm. It is the brand's 15th establishment, aiming for 40 locations in France and Europe. Rooms designed by Studio Catoir feature 17 m² of comfort, exclusive Cocomat bedding, Omnisens cosmetics, coffee machines, free Wi-Fi, and national calls. Late check-outs until 2 pm on weekends. The Club offers 24/7 access to lounges, coworking space, and complimentary snacks and drinks, with day passes available for non-guests.

🏨 somnOO, an owner and operator of hotels, refinances six properties, converting its Ibis and Ibis budget hotels into majority-owned properties by buying out shares from long-time investment partner 123 IM. The move strengthens somnOO's commitment to long-term growth and operational excellence, guaranteeing 123 IM a solid return on investment and liquidity. The hotels, catering to business and leisure travelers, are located across France with features like coworking spaces and easy access to local attractions. Properties mentioned include Ibis Budget Roanne with 64 rooms and Ibis Budget Lons-Le-Saunier with 58 rooms.

🏨 Choosing the right hotel improves travel experience; prioritize location near transport and attractions, free Wi-Fi, breakfast, and helpful staff for comfort and convenience. Booking in advance on the hotel’s website can offer better rates and avoid peak season for availability. Adjust room climate, bring personal pillows, and maintain hygiene for well-being. Use hotel services like room service and facilities like business centers for added value. Plan transportation with unlimited travel cards and use transport apps to optimize mobility. Manage budget by using comparators, booking hotels with inclusive services, and seeking out special deals to extend stay duration. Utilize loyalty rewards for free nights and credit card discounts.

🏨 L'Hôtel Novel, établissement 3 étoiles à Annecy, possède 70 chambres et lancera une rénovation fin 2025 pour moderniser ses infrastructures et améliorer l'expérience client. Turenne Hôtellerie, qui a acquis l'Hôtel du Palais de l'Isle il y a 8 ans, vise à offrir une expérience hôtelière authentique et moderne en adéquation avec les nouveaux usages du voyage. Objectif : montée en gamme et diversification de la clientèle.

🍴 Fouquet’s Paris offers a unique morning experience on the Champs-Elysées, presenting a breakfast that embodies French art de vivre. As Paris wakes, guests are welcomed into historical salons with views of the Arc de Triomphe, enjoying tranquility in a prestigious setting. This exceptional breakfast ritual takes place in the heart of Paris, where glamour meets gastronomic excellence.

❄ Belambra, France's leading vacation club with a 50-year history and 17 mountain sites, reported a year-over-year revenue increase of 11%. This winter season, Belambra experienced a 7% rise in occupancy rates, welcoming over 5,000 additional vacationers than the previous season. Additionally, the company achieved an unprecedented 11-point increase in their Net Promoter Score (NPS), reflecting a successful commitment to upscale and personalized guest experiences over the past 4 years.

📖 Malene Rydahl, a Franco-Danish expert, delves into exceptional hospitality through workplace happiness. Previously at Hyatt as a communication director, now a speaker and executive coach, she explores the Danish model's impact on management. The article covers Danish well-being influencing management, empathy as a leadership tool, actionable advice for managers, introducing empathy courses in French schools, and evolving leadership for psychological safety. Rydahl's MR method, derived from guiding thousands of leaders, and insights for hospitality leaders emphasize authenticity and self-knowledge for sustainable performance.