Fusion & Acquisition

🏨 Preferred Hotels & Resorts, boasting over 600 luxury hotels globally, hosted a press event on April 8, 2025, in Paris, revealing updates for 2025. Chatham Bars Inn, Massachusetts, features a private beach, 217 rooms, and a new General Manager, Claudio Togo. Hôtel Casa Del Mar in California offers a seafood bar and wellness spa. Hôtel Dame des Arts in Paris, opened in 2023, blends left-bank artistry with modern gastronomy. Monument Hotel in Barcelona showcases Michelin-star dining. Shutters on the Beach in California introduces new dining and wellness offerings. The Alpina Gstaad in Switzerland expands with luxurious new residences. The BoTree in London, launched in September 2023, combines luxury with contemporary hospitality. The Londoner offers a unique underground leisure space. In 2025, Preferred Hotels & Resorts welcomes Peter Island Resort and The Newman in London, alongside other global openings. Over 80 new members joined the brand in 2024, a record growth since 2019. The Legend Collection now exceeds 100 properties, including a partnership with Virgin Limited Edition. A travel advisor portal is launched to aid professionals, and the "Live Like a Legend" collection offers bespoke luxury experiences. For detailed information and media, visit PreferredHotels.com and access photos via provided Dropbox links.

📈 Italian scale-up BizAway acquires Barcelona-based Aervio, a business travel agency that uses AI solutions, in 2025. Aervio, founded in 2016, raised €750,000 in 2019 and promises a 90% reduction in trip management time. BizAway, founded in Milan in 2015, seeks to enhance its platform and maintain human-centered service despite AI integration. In September 2024, BizAway raised €35 million and revealed plans for expansion and AI investment, with 360+ employees and presence in Italy, Spain, Albania, and the UAE.

🏠 Conduit (formerly HostAI), an AI-powered vacation rental management platform, secured a funding of €2.7 million ($3.1 million) led by Pi Labs with Y Combinator's backing. The California-based startup, which initially automated communications for vacation rental managers, aims to expand into the real estate market, leveraging its AI agents to autonomously handle rental processes while providing performance insights to teams.

🌿 Lush, the ethical cosmetics retailer, plans to enter the UK hospitality sector, expanding beyond its retail and spa business. The company aims to revolutionize beauty and travel experiences by opening a hotel in the UK, leveraging its success from existing spas in the UK, Canada, the US, and the Middle East. Lush's hotel concept will merge retail and spa experiences into a comprehensive hospitality offering. Specific details about the partnership with a British firm for this venture remain limited.

📣 Clients check online reviews before booking, making a strong review management marketing strategy essential. Positive reviews on platforms like Google, TripAdvisor, or Booking attract new clients and reflect well on a hotel's ability to meet expectations. The article outlines the importance of positive guest reviews for online reputation, their role in booking decisions, their marketing leverage, and their influence on reservation algorithms and search engines. It also provides 20 themed positive review examples for hotels and mentions Guest Suite's partnership with Google, enabling automatic review distribution across impactful platforms. Guest Suite's Review Management system centralizes and publishes client feedback, and an integrated website widget showcases authentic testimonials.

💾 Duetto, a leading revenue management software provider for the hospitality industry, today announced the acquisition of HotStats, the global leader in hotel financial benchmarking. This strategic move is a key milestone in Duetto's goal to become the essential operating system for revenue and profit management in hospitality. The acquisition enhances Duetto's ability to provide hoteliers with a comprehensive view of performance, encompassing not just overall revenue but also operational profitability across rooms, dining, and additional services. David Woolenberg, CEO of Duetto, expressed excitement about integrating HotStats' financial benchmarking data with their solutions, aiming to redefine performance standards in the hotel industry. The synergy will offer hoteliers clear, actionable insights from a unified platform.

🏨 WuBook discusses the critical role of brand reputation in the competitive hotel industry, emphasizing how it shapes the perception of current and potential clients. It differentiates brand reputation from brand awareness, illustrating that a well-known establishment can have high awareness but a poor reputation if customer satisfaction and service quality are lacking. The article provides practical tips for managing and improving online reputation, such as offering accurate information, effectively managing reviews, utilizing multiple channels, focusing on exceptional customer experiences, and regularly monitoring and adapting strategies. WuBook's hotel management software, Zak, aids in automating feedback collection and response. The benefits of a positive brand reputation are highlighted, including customer loyalty, the ability to charge premium rates, and increased direct bookings, which ultimately enhance the hotel's value and attractiveness to investors and business partners.

🏨 Turenne Hôtellerie acquires Hotel Novel *** in Annecy, marking its 6th investment from the Turenne Hôtellerie 3 fund. The hotel boasts roughly 70 rooms near Annecy's city center. Owned since 2017, the group reinforces its presence with this purchase, and plans extensive renovations starting late 2025. The fund has reached its €80 million initial goal and is set to conclude fundraising soon.

💸 Scapia, an Indian fintech startup in the travel sector, raised over €36 million ($40 million) in a Series B funding round led by Peak XV Partners, with Elevation Capital, Z47, and 3STATE Capital also participating. Founded in 2022 in Bangalore, Scapia offers credit cards with a cashback system, providing 10% rewards in Scapia Coin on transactions, which can be used for booking flights, hotels, or train tickets, plus an additional 20% rewards for booking through their app. The company targets Gen Z, which holds half of the credit cards in India, and plans to use the funds to expand its team, product range, and incorporate artificial intelligence to support growth.

🎭 Compagnie des Alpes acquires Belantis theme park in Leipzig, Germany, for €22 million. The park, opened in 2003, includes 27 attractions across nine thematic areas, three shops, and six dining options. With annual visitors around 300,000, Belantis generated €11 million in revenue for 2024. The park spans over 80 hectares, with 41 hectares available for future expansion. The strategic location near Leipzig, Dresden, and Berlin offers growth potential under Compagnie des Alpes' leadership.