Avis clients : quelle est leur influence sur vos ventes ?
📦 Over 92% of internet users read online reviews before making a purchase or booking a service. A study illustrates the influence of customer reviews on sales, showing that 78% of 1000 surveyed customers consulted reviews, and 62% were influenced by them in their final decision, indicating that more than 6 out of 10 customers made purchases based on social proof from reviews. Guest Suite, aiding over 10,000 sales outlets in France, helps businesses increase customer satisfaction through various channels like email, QR codes, NFC, SMS, and tablets and turns survey responses into detailed client reviews, boosting their Google My Business profile with a 150% average increase in review numbers.
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