Les “notes éco” des voyageurs moins “durables” ?
📑 Xavier Font's study, released on November 4, examined 6,696 hotels' eco-friendly scores based on Expedia and Booking.com data. Despite efforts like renewable energy and local products, client satisfaction mostly determines these ratings, revealing a "halo effect" where overall experience trumps sustainability actions. In 2023, 76% of global travelers prioritized eco-friendly travel. The EU now mandates verifiable environmental claims. Hotels should visually promote sustainable actions to enhance recognition beyond just certifications.
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