Ronan Daniel, auteur/autrice sur Le 10 Minutes Hôtelier - Page 5 sur 38

3 min

Comment Amadeus orchestre l’IA pour transformer l’expérience voyage

🌍 Amadeus, in December 2025, at Adopt AI, highlights their 15-year experience in AI. They focus on operational, scalable, and ethical AI integration, noting 80% of the effort is in adapting processes and inputs. Challenges include existing complexity and consumer readiness for autonomous travel agents. The company cautions against premature industrialization due to uncertainty in transformative technologies, aiming for reliable, scalable services with measurable effects.

2 min

Virgin Atlantic déploie un concierge digital pour planifier les voyages

🗺 Virgin Atlantic unveils its AI-powered Virgin Atlantic Concierge, available 24/7, leveraging OpenAI technology and co-developed with Tomoro. Announced in December 2025, it offers personalized travel recommendations and assistance, supporting Virgin Atlantic Holidays, Flying Club queries, and customer service. The service, which currently responds in English and aims beyond typical chatbots, will be integrated into Virgin Atlantic platforms with a new mobile app expected in 2026.

2 min

IA et voyages: une adoption tirée par les voyageurs internationaux et les femmes, selon Global Rescue

💻 Global Rescue’s survey, published on December 8, 2025, reveals 22% of travelers use AI for trip planning. Top uses include itinerary planning (73%) and general research (67%). Women lead in AI usage, applying it to a broader range of tasks like itinerary definition (74%) and restaurant selection (36%). The survey involved 1,500 U.S. participants, highlighting gender and geographical differences in AI adoption, with 80% satisfaction among users.

3 min

Selectour déploie avec Kleio une IA conversationnelle et prépare l’ère du commerce agentique

💻 Selectour, the largest French network of independent travel agencies, launched a conversational AI with Kleio in December 2025, integrating it with 300 agency sites and 4,000 advisor workstations. The AI assists via natural language, enhancing recommendation relevance and conversion rates. Kleio's platform, using over 30 agents and integrating data from multiple sources, supports an 80,000-product catalog. This initiative targets improving complex purchase paths and client engagement, preparing for future AI integrations like ChatGPT and Gemini.

3 min

Personnalisation et sérénité, Amadeus et Globetrender imaginent le voyage de 2026

🌍 Amadeus and Globetrender, 2026, Worldwide: Travel trends highlight airport efficiency, direct flights, pet-friendly policies, and hyper-personalization. 63% of travelers prefer specific room features, 17% of American business travelers pay 20% more for added services. Pop culture, like "The Last of Us," boosts EU visits by 47%. AI planning rises by 64%, but just 46% trust it fully. Interest surges in tech experiences: 60% for hypersonic flights, 59% for Hyperloop.

4 min

Tourisme 2030 en Espagne : une stratégie de transformation humaine et durable

🗺 Spain, 25 November 2025: At the Spain Talks in Paris, officials unveiled Spain's Tourism Strategy 2030. With 94 million visitors in 2024, this plan aims for sustainability and inclusivity in tourism. Over 200 actors shaped this strategy, structured in 5 programs, 20 goals, and 50 measures. Key initiatives include the Intelligent Destinations Platform and Open Innovation Platform, supporting data-driven transformation. The Nexus project in Andalusia enhances sustainability through AI, benefiting 90% small destinations with €100 million aid to 500 SMEs.

2 min

Septeo Hospitality rachète AquaO et renforce sa position sur les logiciels pour le Wellness

🏝️ Septeo Hospitality, in December 2025, acquired AquaO in France to enhance its Wellness software solutions, aiming for better client experience through a unified suite. AquaO, operating for over 35 years with around 100 equipped establishments in France, joins the 200-site user base of Septeo's Nymphea. Septeo's strategy focuses on European market competitiveness, digital transformation, and AI-driven innovation, positioning them as a leader with over 7000 equipped sites globally.

3 min

Travolution Innovation Report 2025 : expérience, bleisure et digitalisation

🏢 Kevin White and Noam Toister discussed the Travolution Innovation Report 2025 in London, highlighting key travel trends. Since 2019, travel has seen continuous growth with longer business trips—averaging over 10 days in 2024 compared to 8.8 days in 2019. An estimated 3,000-4,000 transport operators are digitized yearly. The report accents digital investments and B2B advancements, focusing on user experience and automation, indicating major travel industry shifts in 2026.

2 min

Travelsoft et Gekko Group unissent leurs forces pour développer la distribution hôtelière mondiale

🛅 Travelsoft and Gekko Group form a partnership in December 2025 to connect Teldar Travel and Infinite hotel inventories to Travelgate and Travel Compositor platforms. This offers real-time access to over 2 million accommodations globally for agencies and tour operators. Teldar Travel provides an operational service and proactive hotel confirmations, while Infinite ensures contract reliability. This move enhances choice, simplifies processes, and emphasizes Travelsoft's central role in tourism technology.

2 min

L’IA a encore peu d’impact pour les hôtes de locations courte durée, selon PriceLabs

📈 Le PriceLabs Global Host Report 2025 révèle que l'IA n'allège pas le travail des hôtes de locations courte durée. Sur plus de 1,400 hôtes mondiaux, seulement 14% trouvent l'IA utile, tandis que 43% la trouvent écrasante. En moyenne, les hôtes passent 8.3 heures par semaine à gérer leurs propriétés. 76% des hôtes estiment que l'administratif prend le plus de temps. 90% envisagent d’investir dans des outils de réservations directes pour réduire la dépendance à Airbnb.

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