Ronan Daniel, auteur/autrice sur Le 10 Minutes Hôtelier - Page 24 sur 41

2 min

Giata s’offre la plateforme de décision Smartseer pour exploiter ses données hôtelières

💻 Giata, a Berlin-based hotel data expert, announced on September 11, 2025, its acquisition of Smartseer, a Frankfurt-based AI startup founded in 2023. Smartseer processes 50 million decisions monthly across ten markets. Giata, with over 20,000 clients in 80 countries and annual growth over 20%, aims to use Smartseer’s AI to offer highly personalized travel experiences. Smartseer will operate independently within Giata, leveraging insights from AI-trained models on two billion traveler journeys.

2 min

Le taxi autonome de Zoox, filiale d’Amazon, débarque à Las Vegas

🚗 Zoox, Amazon's robotaxi unit, launched its autonomous taxi service in September 2025 in Las Vegas, covering the Strip and nearby areas within a 5 km radius. The service, accessible via the Zoox app, is currently free and aims to familiarize users before transitioning to a paid model. Key partners include Resorts World Las Vegas and AREA15. The taxis, without a pilot cabin, feature remote assistance and a passenger help button, emphasizing a new transport experience.

2 min

United Airlines : l’IA au service d’un marketing en temps réel

🤖 United Airlines, in 2025, partners with Carat and Sightly to enhance real-time marketing using AI. The AI analyzes media and online conversations to identify "cultural moments" for brand communication. This strategy aims to improve United’s image, often tarnished by negative incidents. Initial campaigns, like "Good Leads the Way," show promising results: TikTok CTR tripled and video completion rates rose by over 10 points. United shifts from static planning to dynamic, data-driven marketing.

2 min

L’engagement high-tech des hôtels doit encore convaincre les clients

💻 Selon une étude mondiale d'Hotels.com, 56% des 450 hôtels interrogés ressentent une pression pour moderniser leur offre. Les innovations technologiques se concentrent sur le check-in mobile, la gestion intelligente de l'énergie, et les concierges IA. Toutefois, 70% des clients préfèrent un accueil humain. Les hôtels investissent dans des salles de bain high-tech avec miroirs connectés et robinets à détection de mouvement, mais 52% proposent des démonstrations orales pour faciliter l'utilisation. L’hospitalité doit rester intuitive et personnalisée.

2 min

Le secteur aérien plus que jamais exposé aux cyberattaques

📶 June-August 2025, major airlines like WestJet, Hawaiian Airlines, Quantas, Air France KLM, and Aeroflot faced cyberattacks, with a data breach affecting 5.7 million Quantas customers. Scattered Spider is suspected, with 80% of breaches using social engineering. Aeroflot canceled dozens of flights due to pro-Ukrainian hackers. Old IT infrastructure and valuable data make airlines targets. Experts advocate for behavior analytics and rapid AI-powered responses to combat the rising threat.

2 min

JetBlue mise sur SkyBreathe pour réduire ses émissions

✈️ JetBlue, in 2025, USA, becomes the first American airline to adopt SkyBreathe MyFuelCoach for its fleet, enhancing flight efficiency and cutting emissions. With over 900 daily flights, the tool aids pilots with real-time fuel consumption insights. This initiative could save 276,000 liters of fuel monthly, avoiding over 700 tons of CO₂ annually. JetBlue already saves 56,000 liters monthly with single-engine taxiing, part of its broader environmental strategy, including newer fleets and sustainable fuels.

3 min

eSIM : la solution qui bouleverse le modèle des opérateurs mobiles

📱 According to a CCS Insight study, the global travel eSIM market is set to quadruple from 70 million to 280 million by 2030. Revenues from eSIM travel plans are projected to reach $4.4 billion by 2030, disrupting traditional mobile operator models heavily reliant on roaming fees. New players like Apple, Airalo, and Kolet offer cheaper international connectivity. This commoditizes telecom services, pushing operators to adopt global strategies to maintain competitiveness.

2 min

Singapour classe la turbulence comme risque majeur après deux accidents aériens

✈ Singapore, 2024: After two severe incidents—one fatal—Singapore classifies turbulence as a major aviation safety risk. On May 21, turbulence over Myanmar caused a British passenger's heart attack on a Singapore Airlines flight. A subsequent Scoot flight encountered turbulence near Guangzhou. To enhance safety, Singapore improves crew training and detection systems, deploying advanced weather radars and alerts. The Civil Aviation Authority (CAAS) emphasizes cooperation via IATA's Turbulence Aware data platform amid rising air traffic.

2 min

Alibaba dévoile dote AliBtrip, son agent de voyage corpo, de fonctionnalités IA

🛫 Alibaba, on September 4, 2025, in Hangzhou, unveiled an AI-powered version of AliBtrip, targeting corporate travel for over 20 million employees in China. AliBtrip introduces dual intelligent modules: a travel agent for employees and a management agent for finance and HR teams. Over 20,000 large companies and 1 million mid-sized enterprises already use AliBtrip. This move aims to enhance travel personalization and cost control while utilizing Alibaba's ecosystem for broader international reach.

2 min

Toppi lève près d’1 million d’euros pour étendre ses solutions d’IA à l’hôtellerie européenne

💸 Toppi, a Dutch startup founded in 2024 by Will Everingham and Lars van Tilburg, secured nearly €1 million in a funding round led by X Investments. With over 200 clients, the Amsterdam-based company aims to enhance its AI solutions for the hospitality sector across Europe. Toppi’s offerings include Toppi Essential for digital visibility management, and the upcoming Toppi Co-pilot. This funding will propel their European expansion and product development.

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