Ronan Daniel, auteur/autrice sur Le 10 Minutes Hôtelier - Page 16 sur 41

4 min

DailyBird veut améliorer la communication au sein du personnel hôtelier

🏨 Nina Pierquet, fondatrice de DailyBird, a lancé une plateforme SaaS en 2025 pour améliorer la communication dans les hôtels. DailyBird centralise les informations critiques avec un tableau de bord mis à jour en temps réel. Elle remplace l'usage de WhatsApp, non conforme au RGPD, et permet à chaque employé de signaler des incidents ou proposer des idées via un système de tickets. DailyBird, principalement destinée aux hôtels haut de gamme, est en phase de test pour l'hiver.

2 min

Uber et WeRide lancent des taxis autonomes en Arabie saoudite

🚗 Uber et WeRide launched autonomous taxi rides in Riyadh, Saudi Arabia, the first on Uber's platform in the country. Starting now, passengers can book WeRide Robotaxi GXR between Roshn Front and Princess Noura University. Initially, an onboard operator ensures safety, with fully driverless operations planned. WeRide, the first to receive an autonomous vehicle operating permit in Saudi Arabia, aims for expansion in 15 cities by 2030, aligning with the Vision 2030 for smart mobility.

2 min

Perfect Piste, l’agent IA dédié au ski de luxe

🏔 Perfect Piste, a luxury ski booking platform using AI, aims to launch in Switzerland for the 2026 season. Founded by Powder Byrne and led by CEO Edward Byrne, it targets high-end skiers with personalized recommendations and real-time assistance. Initially capped at 9,000 users and 1,000 agents, it focuses on Switzerland with plans to expand to Italy, France, Austria, Japan, the U.S., and Canada. The service highlights include luxury hotel options and snow conditions updates.

4 min

En bref : eSAF, eSIM et eVTOL

🛩 Alaska Airlines experienced a major IT outage on October 23, 2025, grounding flights and affecting 10,000 passengers across Seattle, Portland, and Anchorage, with operations resuming on October 24. Airbus and Cathay invested $70 million for sustainable aviation fuel (SAF) development. ATOBA and Arcadia signed a deal for 150,000 tons of eSAF over 10 years, cutting CO₂ emissions by 90%. TCab Tech's eVTOL E20 completed its first manned test flight. TravelJoy, Septeo, and HotelPlanner launched AI-driven travel solutions.

2 min

L’aéroport de Rome Fiumicino se dote d’une assistant IA avec AWS et Storm Reply

📱 Aeroporti di Roma launched a virtual AI assistant for Rome Fiumicino travelers in October 2025. Accessible via WhatsApp and ADR's website, it provides real-time flight, baggage, and service information. Utilizing Amazon Bedrock, it supports multiple languages and offers secure, quality responses. Annually aiding 50 million travelers, it enhances efficiency from "Buongiorno" to "Arrivederci." Additional features are expected soon. Emanuele Calà emphasizes its role in ADR's digital transformation.

2 min

Baidu et PostBus vont lancer AmiGo, un service de mobilité autonome à la demande en Suisse

🚗 Baidu's Apollo Go partners with PostBus to launch AmiGo, an autonomous mobility service in eastern Switzerland. Tests begin December 2025, with full deployment by 2027. The service will use Level 4 electric RT6 vehicles with up to four seats and carpooling options. Initial mapping runs will start with safety drivers, leading to driverless trials in 2026. Baidu's Apollo Go fleet boasts over 1,000 vehicles, 200 million autonomous kilometers across 16 cities, and aims to expand in Switzerland.

2 min

Avec un milliard de dollars de valorisation, Hostaway est désormais une licorne

🚀 Hostaway, founded in Finland in 2015 by Marcus Räder, Saber Kordestanchi, and Mikko Nurminen, achieved unicorn status in 2025 with a $1 billion valuation. After a 50% growth in a year, it operates in 90+ countries. In 2024, Hostaway raised $365 million, valued at $925 million. The short-term rental market, valued at $124.5 billion in 2024, is projected to reach $344 billion by 2034, with a 10.7% annual growth rate.

2 min

Travelsoft annonce l’accès mondial au contenu NDC du groupe Lufthansa

✈️ Travelsoft, on October 2025, announced global access to Lufthansa Group's NDC content for its 300+ clients across 40 countries, enhancing travel agency connectivity. This gives agencies like Orchestra, Traffics, and Travel Compositor the ability to offer Lufthansa's full range, including Economy Light and Business Saver fares exclusive to NDC. The partnership supports 40 billion euros in transactions annually, boosting travel choices and future distribution strategies.

2 min

Avec sa plateforme IA, LuggageToShip.com veut lancer un « Expedia des bagages »

✈️ LuggageToShip.com, a California-based startup, launched an AI-powered platform for global baggage shipping. It helps travelers, students, and businesses compare carriers like FedEx, UPS, and DHL in 220 countries to optimize costs and routes. CEO Mike Ulker describes it as an "Expedia for shipping." The platform, developed with PayToMe.co, offers secure mobile payments, multi-currency billing, and customs management, aiming for seamless integration with travel agencies and universities through API and SDK.

2 min

Étude : Les professionnels du voyage conquis par l’IA, sauf face aux clients

🌐 Amperity's September 2025 study surveyed 800 U.S. professionals in hospitality and airlines, revealing that 40.5% use AI tools daily or weekly. While 96% plan to maintain or increase AI spending, only 35.5% use AI in customer-facing applications. Key adoption barriers include implementation cost (41.3%), limited technical expertise, and fragmented customer data. Despite AI's growth, human interaction remains crucial in customer-facing roles.

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