Avis en ligne | Véritable critique ou diffamation ? l’Italie a tranché !
📝 The Italian Council of Ministers approved a bill to regulate online reviews, enforcing strict rules to ensure authenticity. Users must post comments within 15 days of using a service or product, and reviews should be precise and based on actual experience. Hotels, restaurants, and spas can reply to reviews and request the removal of those deemed false or misleading. Sale or purchase of reviews and any manipulation through incentives is strictly prohibited. Italy's competition watchdog (Autorità Garante della Concorrenza e del Mercato) will oversee review authenticity, and online platforms must adopt conduct codes to verify service or product usage. The initial requirement for identity confirmation to post a review was dropped due to implementation challenges.
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