Questions posées à Philippe Roy | « Le coûts des (moyens de-) paiements, fatalité ou facilité ? »
💳 Philippe Roy, founder of Red-Yucca.com, highlighted the significant, often underestimated cost of payments in the hotel industry. He pointed out that hotels partially fund the perks of credit cards, such as cashback and loyalty programs, from their own pockets. Roy also mentioned the payment market's oligopoly, with limited negotiation power for hotels, citing a recent U.S. government lawsuit against Visa for anti-competitive practices. Additionally, he discussed the major transformation of payment technologies like QR codes and mobile wallets, which are reshaping international traveler expectations.
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