Comment l’IA améliore la communication client des hôtels – et ce que votre établissement a à gagner
🔔 Hotels face a daily deluge of customer inquiries across phone, email, social media, instant messaging, and front desk, often repetitive and overwhelming for staff. Factors such as incomplete online information, language barriers, and specific service confirmations contribute to this influx. Not addressing these questions means missed opportunities for direct bookings, customer loyalty, and positive reviews. AI solutions like HiJiffy are increasingly being adopted to streamline communication, enhance the customer experience, and reduce staff workload.
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