Enregistrement et sortie de l’hôtel efficaces : Meilleures pratiques et solutions modernes
🛌 Recent years have seen many hotels adopt modern solutions such as self-service kiosks and contactless check-in options to improve the check-in and check-out experience. Implementing pre-arrival SMS/email notifications, self-service kiosks, and departure reminders can significantly boost client satisfaction. A smooth check-in and check-out process can result in increased client loyalty and positive feedback. Technologies like self-service kiosks are linked to a 10% increase in customer satisfaction due to reduced wait times. Pre-arrival and pre-departure communications using tools like TriggerFlow can also enhance client preparedness and experience.
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