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10minhotel.com

1502 posts

10minhotel.com est le premier site web français dédié aux professionnels de l'hôtellerie, offrant une centralisation d'informations, de nouvelles, de tutoriels et de meilleures pratiques dans le secteur. La plateforme, intuitive et conviviale, donne accès à des conseils pour améliorer différents aspects de la gestion hôtelière. En complément, le site propose le podcast "10 min pour un hôtelier", proposant des analyses, des interviews d'experts et des conseils pratiques. Le but de 10minhotel.com est d'aider les hôteliers à rester informés et compétitifs sur un marché en constante évolution.

2 min

D-EDGE dévoile sa dernière étude : pour les hôtels, le GDS Surpasse les OTAs en Rentabilité

📈 In Paris, on October 10, 2024, D-EDGE Hospitality Solutions revealed a study indicating that GDS bookings outperform other channels in key areas like average daily rate (ADR), length of stay, and cancellation rates. Commission rates on GDS bookings range between 18% and 20%, lower than OTAs which can be up to 28%. D-EDGE serves over 17,000 hotels in 150 countries, offering a suite of Cloud-based e-commerce solutions and has 500 experts across 25 countries. It is part of Accor, a hospitality leader with more than 5,500 hotels.

Explained: What is syntax and semantic analysis in the context of AI?

In the Explained series of blog posts, we break down complex technologies incorporated in our artificial intelligence, Aplysia. In this entry, we are exploring syntax and semantic analysis. We start with a broader overview and move on to specific features incorporated in our AI and show how they work with practical examples. Syntax and Semantics […]

5 min

Votre contrat corpo cache-t-il une perte déguisée ? 5 astuces pour l’éviter

💰 Un contrat corpo a généré 5 000 € mais aurait pu rapporter 12 500 € de plus. Pour maximiser la rentabilité, il faut surveiller la "dilution du chiffre d'affaires" (perte de 6 000 € pour 50 nuits réservées à 130 € au lieu de 250 €), négocier des tarifs adaptés, limiter l'accès aux dates stratégiques avec environ 30 "blackout dates", se concentrer sur la qualité des contrats et bien segmenter le Property Management System (PMS) pour un suivi précis des performances.

2 min

Le groupe Kerdonis acquiert l’Hôtel Opal à Paris et poursuit sa collaboration avec doyield

🏦 On October 8, 2024, Kerdonis Group acquired the prestigious Hôtel Opal located in the heart of Paris. The group entrusted the hotel's marketing to doyield, marking a year of successful partnership that improved performance indicators through innovative revenue management and digital marketing. Kerdonis Group, a family business with 20 hotels, specializes in human-centered hospitality and targeted expansion. Doyield, with 45 employees, serves about 150 hotel clients, combining human expertise with AI for revenue optimization.

4 min

L’Hôtel Liberata & Spa : +17 % de RevPar avec HotelPartner

🏨 In 2024, Hôtel Liberata & Spa in Île Rousse, Corsica, saw a 17% RevPar increase and 19% revenue hike thanks to HotelPartner. From June to September 2023, the occupancy rate was 75%, which soared to 92% in the same period in 2024. RevPar rose to €209.47 in June (+11%), €259.06 in July (+24%), €351.87 in August (+13%), and €237.95 in September (+17%), compared to 2023. HotelPartner's strategy included optimizing online visibility, updating digital systems, implementing dynamic pricing, and promoting unique hotel features, significantly boosting the hotel's performance amidst a tough market.

3 min

Food Hotel Tech : une édition 2025 marquée par le dynamisme et l’innovation, le salon incontournable des nouvelles technologies.

🍴 The 8th edition of Food Hotel Tech will take place on March 19-20, 2025, in Paris at Porte de Versailles, Hall 7.1. CEO of TikTok France, Arnaud Cabanis, will inaugurate the event highlighting 2025's key challenges and innovations in the hospitality and restaurant sector. New to this edition are three Innovation Awards recognizing avant-garde solutions in Customer Experience, Connected Kitchen, and CSR & Home Automation. Additionally, tailor-made networking opportunities and guided tours are introduced to enhance visitor engagement. Key networking events are scheduled for hotel managers on March 20 at 15:00, marketing directors on March 19 at 11:30, and fast-food chain owners on March 19 at 10:30. For more information, visit www.foodhoteltech.com.

2 min

RoomRaccoon acquiert Lobbi PMS

💾 RoomRaccoon, a cloud-based hotel management software for independent hotels, has acquired Lobbi PMS, expanding its Benelux region clientele by over 300 establishments. The Belgium-based Lobbi PMS specializes in solutions for small to medium-sized hotels. Founders David De Windt and Philippe Mangé along with CTO Geoffrey De Muer from Lobbi will join RoomRaccoon, which is led by CEO Tymen van Dyl. This is RoomRaccoon's second acquisition following the successful purchase of Ireland-based iHotelligence in December 2023.

5 min

Maximisez vos gains hôteliers avant le Nouvel An avec cette approche innovante !

🎄 Sébastien Rolly de Api & You propose Console SecretBox pour la vente de coffrets cadeaux et chèques-cadeaux en ligne sans intermédiaire ni commission. Les établissements reçoivent 100% des ventes directement sur leur compte bancaire. Console SecretBox intègre de nouvelles fonctionnalités comme l'IA pour la création d'offres, vente groupée pour entreprises, marketing direct, et interconnexion avec les systèmes de gestion. Les forfaits démarrent à 70€ par mois. En moyenne, les utilisateurs de Console SecretBox ont multiplié par 194 l'investissement dans la solution. Plus de 1450 utilisateurs utilisent cette solution. Pour une démo gratuite : https://console-secretbox.fr/fr/demande-de-demo.html.

5 min

Devriez-vous séparer ou fusionner vos équipes RM & Marketing ?

📣 About 60% of hotel bookings are made online, highlighting the need for integrated Revenue Management (RM) and marketing. Historically, RM focused on pricing and RevPar optimization, while marketing aimed at visibility and brand awareness. A study by EIGHTY DAYS shows 70% of online booking factors are influenced by combined RM and marketing efforts. An impressive email marketing ROI of $42 for every $1 spent illustrates the potential of synergy. Hotels aligning RM and marketing strategies can experience a 20-30% increase in RevPAR and lower OTA commissions. For instance, one hotel's conversion rate increased by 20% after synchronizing RM and marketing strategies. Overall, harmonizing these departments under a central "conductor" can significantly boost hotel performance.

2 min

Comment les hôtels peuvent-ils maximiser leur performance lors des pics d’activité avec Mews ?

🏨 During high-activity periods like holidays or the Olympics, hotels face challenges such as increased workloads and stress, potentially impacting customer experience and limiting growth. Common issues include overbookings, understaffing, high customer expectations, logistical challenges, outdated technology, and revenue loss due to missed upselling opportunities. Mews offers a cloud-native PMS to help manage these challenges, providing 14 tips to excel during peak seasons, featuring automated rate management, digital customer journeys, one-click space allocation, and additional revenue-boosting services.

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