10minhotel.com

🏨 Managing a hotel without in-depth analysis of historical data is risky, akin to piloting a plane without navigation instruments. A well-configured Property Management System (PMS) is crucial for detailed segmentation and financial data analysis. Daily revenue analysis is key, considering factors like customer type, booking methods, and pricing strategies. Budget creation typically occurs in November-December, based on comprehensive data from the past year. Accurate data analysis and understanding of daily variations enable realistic future performance projections and revenue optimization. Avoid common mistakes like vague corporate contract information, misaligned pricing, and overlooking precise segmentation. A solid budget requires a methodological approach, starting with PMS configuration and segmentation, followed by in-depth data analysis to identify reservation patterns and segment performance. This process should begin months before the actual budgeting exercise.

🏡 Centara Hotels & Resorts, Thailand's leading hotel operator, is poised for a transformative 2025 with nine new openings including firsts in Indonesia and Nepal, and renovations of iconic Centara Grand resorts in Hua Hin and Krabi. In 2024, revenue increased by 12% to 11.16 billion THB ($333.1 million), and net profit soared 43% to 1.1 billion THB. The Atollia by Centara in the Maldives launched with the underwater-themed Centara Mirage Lagoon Maldives and will be joined by Centara Grand Lagoon Maldives in April 2025, bringing the count to four Maldivian resorts under various brands. A digital strategy featuring a new loyalty-focused app aims to boost customer satisfaction. Major renovations in Thailand include 70 new villas under the Centara Collection and a new 200-room Centara Life hotel near Hua Hin, expanding the area's room inventory to nearly 500. Centara Reserve Krabi will emerge from a significant makeover. Nine new properties will open in 2025, including Annapurna Mountain Resort in Nepal, a property in Bali, Indonesia, and two in Vietnam adding 977 rooms. Centara strives for a 23% revenue growth in 2025, a 40% reduction in greenhouse gas emissions and energy consumption, 20% less water use by 2029, and net-zero emissions by 2050. Eight

🏨 In 2023, direct bookings generated only 28.8% of online revenue for European hotels, with 71.2% coming from indirect channels like OTAs. Booking.com dominated, accounting for 43% of online hotel revenue in Europe. OTAs charge hotels commissions ranging from 15% to 30%. Expedia, the third-largest sales channel, saw a 1% market share increase over the previous year. Airbnb offers two fee structures: shared fees with hosts paying around 3% and guests up to 14.2%, or host-only fees between 14% and 16%. Hotels.com, under the Expedia Group, likely has a similar commission structure, while Agoda's commissions range between 15% and 25%. Tripadvisor, unlike others, uses a paid subscription model and pay-per-click advertising rather than direct booking commissions.