ONOMO modernise et harmonise l’expérience client à l’échelle panafricaine
📱 ONOMO, a pan-African hotel group with 23 establishments in 13 countries, partners with D-EDGE Hospitality Solutions to modernize digital operations. This strategic move enhances customer experience through a 100% connected journey. The rollout includes a guest app and targeted campaigns, ensuring service consistency and brand recognition in cities like Dakar, Abidjan, Kigali, and Casablanca. Centralized CRM enables personalized service and efficient management across multilingual, multi-currency environments, solidifying ONOMO’s role in African hospitality.
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